This was my first refinance and I was really inexperienced about a lot of terminology and a little confused about the process and all what’s involved to getting this done. Brooks explained things and worked with me in a timely manner. Nani really went above and beyond to make me less stressed about the whole process. Her emails were personable and she took time to explain everything and she seemed to empathize with me regarding my military. They both answered all my questions and concerns. I would definitely refer them to all my comrades.
We found our way to Veterans United (VU) by sheer luck or maybe by divine intervention. Little did we know when we first stepped into their office that we would find a team of highly competent, friendly, kind and culturally sensitive loan professionals. Our experience has been so positive that we wish others in need of a loan would just be as fortunate as we are. They’re the best in the business!
This is our third time we have used Veterans United. We keep coming back, because they are wonderful.
Nani has been very productive and responsive on all my emails and inquiries. Very satisfied
Very friendly and courteous staff. Bravo Zulu to Nani Serrao and Tory Tuttle. Awesome, Outstanding, Wonderful ... I would recommend VUHL to any of my friends.
Provides Excellent Care and Services!!
They are very professional and take great care of their clients.
Shawn Swenson and his staff service was outstanding. They made you feel comfortable and answered all questions.
[Being on a neighbor island I expected I would need to make trips to Oahu however everything was done here on Kauai -- great process and experience
They make you feel at home like family. Our experience has been been awesome. I my husband are very greatful for making us feel comfortable helping us to better understand our mortgage especially since this is our first owned home and at our age too. So Thank You for everything and my husband Thanks You Too. Aloha😘❤️
Shawn Swenson has always been honest and reliable and assisted me with any questions I've had from start to finish on this refinance process. I would recommend him to anyone needing loan assistance.
Some people wasn’t so helpful