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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,780

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

VU has been efficient, great, and overall the best team we could ask for. We had previously worked with USAA, who pales in comparison. From now on, all of our dealings will only be with VU.

5 out of 5 Stars
Would Recommend

The first time we went through VU for our home was hectice but Wei Wei and team VU walked us through the process till we got our forever home. The second time was less stressful because we have faith in Wei and the VU team to make the process smooth and smooth is fast. Kudos to the team and Wei.... Thank you VU for making this experience fruitful and minimal stress. Mahalo

4.5 out of 5 Stars
Would Recommend

I have been working with Veterans United since the end of 2023. Their loan officer, Tanya Au, has been such a delight to work with. She helped us secure our first house and after our first year, helped us refinance to save more money. The choice to buy a house and also refinance should never been done without considering all your options; Tanya made sure we were well informed and comfortable about both loans prior to us signing and continues to provide updates even after everything. As a first time homebuyer and a Veteran, it’s been an amazing time using Veteran’s United. I will continue to utilize their services and recommend other Veteran homebuyers consider them when looking to buy a property!

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Kennedy did an outstanding job and went above and beyond expectations.

5 out of 5 Stars
Would Recommend

Christina is amazing. She has the best personality. She was so nice and kept us informed throughout the whole process. We really enjoy working with her and the team.

5 out of 5 Stars
Would Recommend

Micah is exceptionally thorough. He is knowledgeable, courteous and represents your company very well.

5 out of 5 Stars
Would Recommend

Tory was an absolute ROCK STAR throughout this whole process. Nina was amazing too. You guys are super lucky to have them on your team. In my opinion Tory went above and beyond what a loan officer should do. Before I decided on you guys, I contacted several other refinance companies and NONE of them were as responsive as her. It should also be said that you guys had the most competitive rates, so it shouldn't have surprised me that the entire experience would be top-notch. You guys are doing great work - don't change a thing!

5 out of 5 Stars
Would Recommend

Hands down one of the best I’ve ever hade the pleasure of doing business with. Jamie Ltamoto went above and beyond to help me get what I not only wanted but needed, I will be reaching out in the future for all home related needs. 10/10

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Veterans United was great to work with when buying our first home, but their continued commitment to us showed when interest rates dropped. Our team was so quick to reach out and help us lock in a lower rate, which is going to save us so much over time!

5 out of 5 Stars
Would Recommend

Jaime is AWESOME!!! I recommend any veterans looking for OUTSTANDING service, look no further. VU is the one stop shop for veterans looking to buy a home.

5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Working with Veterans United was stress free and seamless. Would definitely recommend their services to family and friends and would definitely come back to refinance other loans. Thank you.

5 out of 5 Stars
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5 out of 5 Stars
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Kennedy really took care of me on this new loan. I'm really lucky to have had his help with all of this. Thanks again!!

5 out of 5 Stars
Would Recommend

Kennedy and team is awesome and highly recommended!!!!!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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See all 2,780 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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