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Honolulu, HI Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
30 reviews
648 new reviews submitted this week!
99.3%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 30 Other service member reviews

5 out of 5 Stars

Veterans United has a great website that makes it easy to follow the process. There are training videos as well. The To Do list is great and makes it simple to upload documents. When combined with the excellent staff, you can’t go wrong with Veterans United.

5 out of 5 Stars

Great team. Simple process. I really like the app to upload documents, which made it easier and organized.Thank you!!!

5 out of 5 Stars

Jaime was very helpful from the very beginning. She kept me up to date on everything, even before I got the email/to-do list. She was super informative & gave us options on what's the best route to go after our loan lock was about to expire due to an uncontrollable circumstance. Carly our Branch Loan coordinator was excellent as well. She kept our communication with title & Escrow going very smoothly. She was the voice of reason for all the bumps in the road. Thank you ladies so much!! We couldn't have closed on this home without you!!!

5 out of 5 Stars
5 out of 5 Stars

Thank everyone in your company for helping me find my forever home. Please let WeiWei and Lee Know that they are the Rocks Stars, the top notch Professionals, and the most valuable players in helping me make the biggest purchase in my Life.

5 out of 5 Stars
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4 out of 5 Stars
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4.5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

I can only share my views about one Loan Specialist, MELODY REMULAR, with whom I worked during my loan application process with Veterans United. However, comparing MELODY with Loan Specialists, in other financial organizations, with whom I have worked, MELODY, hands down, is THE BEST SPECIALIST.

4.5 out of 5 Stars
5 out of 5 Stars

I'd highly recommend Veterans United. They have superior customer service and a highly efficient management team.

5 out of 5 Stars

My husband and I would highly recommend working with Veterans United. They were very helpful, they have a great web portal and everyone was great the work with.

5 out of 5 Stars

We are very happy with our experience with Veterans United Home Loans and would not hesitate to use them again in the future. They were top notch throughout the whole loan process. Thank You Veterans United Home Loans for making the process simple with both the excellent website and excellent loan specialist!

5 out of 5 Stars

Ready to see for yourself?

Experience first-hand why 2,402 homeowners give us a perfect score!

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5 out of 5 Stars

I appreciate Veterans United for reaching out to me in applying for a VA loan. At my senior age and financial situation, I had resigned myself to renting an apartment for the rest of my life. I never thought I would ever be able to qualify for a mortgage loan. In a matter of just 2 months, I am now a happy home owner. Thank you for a life changing experience!!

5 out of 5 Stars
5 out of 5 Stars

Easy and fast loan service with knowledgeable staff . Would definitely recommend.

5 out of 5 Stars

We always felt like VU had our best interests in mind. And they explained everything along the way. We primarily worked with Lyda Cole and she was fantastic.

4.5 out of 5 Stars

Very professional, very concerned with time management and fully explaining all facets of the home buying process to the buyer.

4.5 out of 5 Stars
2 out of 5 Stars

VU interest rates were the least competitive of the four lenders I got GFEs from. If it wasn't for Dawn, I would not have used VU. Dawn is great.

5 out of 5 Stars

We had worked with 3 other lenders & none had suggested doing what Zoe had offered.. to split the mortgage between my daughter's home & mine...from 1 mtg to 2....and it worked! My husband is very ill; now we all rest easy!!! Warmest Regards to Zoe!

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