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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,551

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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Showing all 2,551 unfiltered, unedited reviews

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Not much other than thank for taking the opportunity of getting the desire home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Matt and Brad were a great duo. For nearly everything I felt like all the work was done for me and they took the headache out of first time home buying. Even after closing I feel confident I could get in touch with them if I needed any help with something.

5 out of 5 Stars
Would Recommend

As this was my first time purchasing a home and having no idea what to expect, I had a lot of initial worry about how the process would go. The individuals I worked with made this so incredibly simple to understand and work through that I can’t recommend them enough to anyone going through this process!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I really appreciate all the help Wei Wei gave me she is outstanding and I would recommend her to all Vets. They walked me through the process and assisted me daily. Lisa, the real estate agent was great and insured that I got the best deal and I'm very pleased.

5 out of 5 Stars
Would Recommend

You are the definition of Excellence, Commitment, Integrity, Friendly & Easy on the Eyes, I hope their is a level higher than 10., because that is what I would give to you. Mahalo for all your "Pono".

5 out of 5 Stars
Would Recommend

Jamie and Howard went to work for us and provided us guidance and support during the entire process

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

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5 out of 5 Stars
Would Recommend

it was a long.. and rough journey for me, looking, trying, and finally buying. and VU and Christina, came through w/ flying colors! Thank You All!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

There were times when I felt a little lost and didn’t get questions answered

5 out of 5 Stars
Would Recommend

Brad is amazing. I could not have imagined or asked for a more helpful, responsive, knowledgeable, or more committed loan officer. I would direct a home buyer in Hawaii to search no further. Brad will go above and beyond to ensure you close on time! Thank you Brad!

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Longer than I expected,Costly, all in all I'm pretty happy. (unforseen issues) nobody's fault MAHALO

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

1. Should have informed me that there was such a thing as a 1 time rate reduction if the rates dropped before our final close. I would have at least like to know it was an option for a small fee to reduce my risk. Don't know how far the rates fell because I can not see the VA Jumbo rate. Would be nice in these tough times to have the opportunity now and in the future with a rare reduction to refinance.

5 out of 5 Stars
Would Recommend

Jamie has got to be the best in the business! If she isn’t then I would love to meet the loan officer that can work magic better than she can. I almost feel bad for those who don’t get the pleasure of working with her. She was dedicated to answering tons of questions we had for our first time home buying process and was available outside of normal operating hours to include holidays and weekends. She always responded to calls, texts, and emails without delay throughout the whole process. Words cannot express enough my family’s level of appreciation and how thankful we are for her. Thank you so very much Jamie!!

5 out of 5 Stars
Would Recommend

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4 out of 5 Stars
Would Recommend

6 hour time difference caused a few minor issues but all were resolved rapidly,

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

It was such a pleasure working with Jamie and Veterans United! Jamie was always so kind and helpful whenever we had questions, and was so easy to communicate with. This was our first time buying a home, and she made the daunting task more than manageable. We are so appreciative of Jamie and all of her efforts to help us find our first home!

5 out of 5 Stars
Would Recommend

I would complete my "mic time" by showing the most respect and appreciation to Jamie and Howard.. they made my time with this ownership a stress low , detail oriented backing I would never ask for anyone else on my side to assist me with all my questions and times of unsureity. They made my experience and goal a pleasant and fun experience. Mahalo from the Heart for being there for me!

5 out of 5 Stars
Would Recommend

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See all 2,551 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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