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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,795

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 2,795 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

So grateful to have worked with Veterans United. The process from start to finish has been quick and effective. Will highly recommend Veterans United to fellow service members and veterans for the rest if my life. Thank you Veterans United! Forever thankful and appreciative.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Aloha,
Kennedy Kugle was very helpful throughout my entire Veterans loan cash out refinance process. He communicated effectively via email and text messaging. I would feel comfortable with dealing with Kennedy Kugle again for my Veterans home loan needs in the future.

5 out of 5 Stars
Would Recommend

Jamie Itamoto was so helpful during my process from start to finish. She fully understood my situation since it was not just the usual purchase. She provided me with options that I didn’t even know about and made my transaction so smooth and easy. I would “highly” recommend Jamie to anyone who needs to take out a home loan. My sincere thanks go out to Jamie. Mahalo!

5 out of 5 Stars
Would Recommend

Tory was great, and the whole team helped us through a very long home buying journey.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

From my experience, I always knew Buying a House is not a easy Task but because of my Loan Officer Kennedy Kugle everything went fast and Smooth. He is always answer our question and Always availbe when we need Something like for example Power of Attorney when your Other half not present. I am very satisfied and Thanks Veteran United for making my Dream of Owning my own House...Mahalo

5 out of 5 Stars
Would Recommend

We loved working with Veterans United. The website is user friendly and we loved the loan process teaching videos. It explained all of the different steps and helped us understand the loan language. It brought back memories of being in the military.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend

A closing team mistake on my home insurance rate caused some unneeded stress but my loan officer Nick was the epitome of a professional throughout. He explained everything exceptionally well and was in constant communication.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Spencer was really responsive and helped with whatever I asked.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Getting the requirements was a bit challenging but it was more updated information that I needed to provide a second time around to the website. I hope that my relationship with VU will continue to be a positive and pleasant one as we move into the long term servicing portion of my loan.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is the team you want on your side. My family and I want to send out our heartfelt appreciation to the Veteran's United team. Thank you, God bless and well done!

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

I recently had the pleasure of working with Veterans United Home Loan, and I couldn't be more satisfied with my experience. From the very beginning, the team was incredibly helpful and easy to work with. They guided me through the entire loan process with clear communication and a friendly approach.What impressed me the most was their exceptional teamwork. Every member of the team seemed well-coordinated, ensuring that everything moved smoothly and efficiently. I appreciated how quickly they responded to my questions and concerns, making the experience feel seamless.Overall, I highly recommend Veterans United Home Loan to anyone in need of a home loan. Their dedication to customer service and fast communication truly set's them apart.

5 out of 5 Stars
Would Recommend

I felt we were in good hands with knowledgeable people that really understood the benefits of a VA home loan and other VA benefits such as Disability benefits that really help when dealing with high costs properties. Ryan Ashburn is truly a team player who worked well with the agent Matt who was also there when you needed him.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

VU has been efficient, great, and overall the best team we could ask for. We had previously worked with USAA, who pales in comparison. From now on, all of our dealings will only be with VU.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Recommend fixing the app, there were times I was unable to log on. However, every person that my wife and I interacted with throughout this home buying experience was phenomenal. Professional, hospitable, and very knowledgeable, the team was able to make this first time experience very informative and stress free throughout the entire process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 2,795 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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