Skip to Content

Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,948

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 1,285 Army service member reviews

Clear Filters

5 out of 5 Stars
Would Recommend

We had an outstanding experience working with Kennedy Kugle on our VA home loan. He was very extremely knowledgeable about VA guidelines and helped us understand the entire process clearly. Communication was prompt and professional, and he was always available to answer questions and guide us through each step.His support and guidance made a potentially stressful process smooth and manageable. We truly appreciated his patience and expertise, and we would highly recommend Kennedy to anyone using a VA loan, and we will def go back to VA loan united.

5 out of 5 Stars
Would Recommend

Brad was excellent. Very knowledgeable. And went above and beyond to ensure all our needs were met.

5 out of 5 Stars
Would Recommend

I am very Lucky to have Kennedy Kugle to be my Loan Officer because he is very Excellent in doing Everything from Start to Closing. He will make everything looks Easy and most of the Process is Completed by Him and His Team. All you have todo is just Verify and Sign. No Regret at all...Thank you Team Kugle...

5 out of 5 Stars
Would Recommend

I am very pleased with how easy the process was, and how quickly everything moved, in the short time we had available to get our home!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My overall experience with Veterans United has been an absolute professional pleasure.
My loan Officer and his team created in environment of knowledge and caring that helped me understand every aspect of the loan process. They are very clear in there explanation of what was needed from me. I would highly recommend Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

A special thanks to WeiWei Doseo and the team at Veterans United. I was ignored by two other mortgage lenders and WeiWei promised me to never ignore me and get this process complete. It’s March 1, 2026 and I am now a proud homeowner. Thanks

5 out of 5 Stars
Would Recommend

Kennedy Kugle out of Oahu was fantastic. He kept very close communication with us, everything was clear and concise, no surprises! Highly recommend him.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The Veterans United Team headed up by Ryan Ashburn has been a life saver for my family and I. They have followed us through the entire process from start to finish. Ryan began before we sold our house in California and helped us through our move here to Hawaii. He suggested realtors and other agencies through our move. After finding a home here in Hawaii he was with us the entire way through the loan process. He assisted us with the Hawaii Disabled Veterans Home tax exemption process and he remains a close friend.

5 out of 5 Stars
Would Recommend

Very professional and great at following up on actions needed, while military is deployed.

5 out of 5 Stars
Would Recommend

Dilligent, hard working and communicative staff.

5 out of 5 Stars
Would Recommend

Can’t thank my home buying team enough for all the work they put in to make this an easy process. Moving from Germany to Hawaii was one of the hardest things I’ve ever done but buying a new home while traveling was honestly the easiest part. A huge shout out to Ryan for making sure I understood all the financials and keeping costs at a minimum. Couldn’t be happier with how everything worked out!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

tanya is amazing works fast and responds quickly!

5 out of 5 Stars
Would Recommend

Veterans United made everything smooth from the beginning to the end of this whole process. I have a great team that was there for me, making sure everything goes according to plan. Kudos to my whole team! My family is beyond grateful to each and every one of you for making our dream of owning a house come true.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I am a three time customer and would choose Veterans United everytime again and again. They have always been very customer friendly and helpful, even going the extra mile to support their clients.

Ready to see for yourself?

Experience first-hand why 2,329 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

⸻I worked with Spencer Garcia at Veterans United Home Loans, and the entire process was simple and straightforward. Since Spencer is also a veteran, it was easy to relate to him on that level, which made the experience even better. His team is full of experts who are ready to help you get into your new home. Just be prepared to submit documents quickly as things move along.

5 out of 5 Stars
Would Recommend

This is the second time I have used Veteran's United for financing my home. Kennedy Kugle was my loan officer the first time and he provided exceptional services, very respectful personality and caring throughout the complete loan process. This time as well Kennedy was my loan officer and as expected his exceptional service provided but this time it was Outstanding and pure delight. Starting with the loan inception through to the closing date he set a record of 13 days total closing time. As if he didn't do enough already, while I am overseas, he miraculously stepped up much further by working with American Title to ensure that I closed with electronic signature's and via a video teleconference with a notary public for documents to me signed under oath. Kennedy Kugle is the best loan officer I have ever worked with in mortgage loans, with his contributions of exceptional care for Veterans United complements the reputation of the companies' great professional and ethical standards and should be considered for a nice bonus for his faithful services. Kennedy, Maria and I thank you immensely for our experience a second time with you.

5 out of 5 Stars
Would Recommend

It was very easy to get things set up through VU.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 2,948 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top