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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

3,003

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jen was the most helpful and honest person when if it came time to my loan process

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Amazing ! Loved Jaime. She is a breath of fresh air and makes it possible.

5 out of 5 Stars
Would Recommend

WeiWei was outstanding. She was always available when needed!

5 out of 5 Stars
Would Recommend

Fantastic experience all the way through! No matter the hurdles everyone got it done! Can’t say thank you enough!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kennedy Kugle is the most proactive and helpful loan officer I’ve worked with in 27 years of military service.
-COL US Army

5 out of 5 Stars
Would Recommend

Wei Wei was great. She helped me with my loan in Hawaii from afar (east coast) and was available anytime I had questions. The process was made as effortless as possible and I couldn’t be happier with my experience!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Wei wei and Lisa helped us with more then needed and were always available for us

5 out of 5 Stars
Would Recommend

Jen was exceptionally communicative, patient, and supportive during our first homebuying experience. It could have been so much more stressful, but she took the time to explain everything to us and never seemed inconvenienced by it. I truly felt like she had our family’s best interest at heart and that’s so rare in business today. She gave a great recommendation for a realtor, who was also exceptional. Couldn’t have asked for a better experience, honestly.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Ryan Ashburn was a really a great hand during this experience, he was consistent and showed constant reassurance towards my home. It was a smooth transition as well.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United made the homebuying process feel surprisingly smooth. Their team guided me through each step with clarity and patience, and I always felt like I had someone in my corner. What could have been overwhelming ended up being straightforward thanks to their support.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jen did an outstanding job helping me to get a home. I’m so grateful. Thank you Jen H.

5 out of 5 Stars
Would Recommend

We had an outstanding experience working with Kennedy Kugle on our VA home loan. He was very extremely knowledgeable about VA guidelines and helped us understand the entire process clearly. Communication was prompt and professional, and he was always available to answer questions and guide us through each step.His support and guidance made a potentially stressful process smooth and manageable. We truly appreciated his patience and expertise, and we would highly recommend Kennedy to anyone using a VA loan, and we will def go back to VA loan united.

5 out of 5 Stars
Would Recommend

Brad was excellent. Very knowledgeable. And went above and beyond to ensure all our needs were met.

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5 out of 5 Stars
Would Recommend

I am very Lucky to have Kennedy Kugle to be my Loan Officer because he is very Excellent in doing Everything from Start to Closing. He will make everything looks Easy and most of the Process is Completed by Him and His Team. All you have todo is just Verify and Sign. No Regret at all...Thank you Team Kugle...

5 out of 5 Stars
Would Recommend

I am very pleased with how easy the process was, and how quickly everything moved, in the short time we had available to get our home!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My overall experience with Veterans United has been an absolute professional pleasure.
My loan Officer and his team created in environment of knowledge and caring that helped me understand every aspect of the loan process. They are very clear in there explanation of what was needed from me. I would highly recommend Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

A special thanks to WeiWei Doseo and the team at Veterans United. I was ignored by two other mortgage lenders and WeiWei promised me to never ignore me and get this process complete. It’s March 1, 2026 and I am now a proud homeowner. Thanks

5 out of 5 Stars
Would Recommend

Kennedy Kugle out of Oahu was fantastic. He kept very close communication with us, everything was clear and concise, no surprises! Highly recommend him.

5 out of 5 Stars
Would Recommend

More Reviews

See all 3,003 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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