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Honolulu, HI Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,043 reviews
252 new reviews submitted this week!
99.3%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 3,043 unfiltered reviews

Starting on Page 2 of 102. Return to Page 1

5 out of 5 Stars

My team consisting of my loan officer and realtor was exceptional.

5 out of 5 Stars
5 out of 5 Stars

Brad's professional service made my loan process efficient and effective from beginning to end. Even with unexpected seller changes, Brad kept my loan process on track. I would certainly recommend him and Veteran's United to any of my family and friends. Mahalo, Brad!

5 out of 5 Stars

We couldn't have asked for a better loan officer than Christina and her team! They helped us secure our home with ease. It was a long process with lots of hurdles but they were by our side every step of the way. They have excellent communication and were always quick and effective with each new task that needed to be completed. We would 10/10 recommend Christina and Veterans United to family and friends!

5 out of 5 Stars
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5 out of 5 Stars

The team was incredibly attentive, knowledgeable, and supportive from my very first interaction to the day I closed on a home. They anticipated my needs at every turn, making what could have been a stressful process feel entirely seamless and straightforward. I cannot recommend them highly enough to any veteran looking for a dedicated team that truly has your back

5 out of 5 Stars
5 out of 5 Stars

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5 out of 5 Stars

To whom it May Concern, June 15, 2026
My wife Marjorie and I would like to Thank the staff of Veterans United Home Loan very much for accepting us to refinance our home mortgage through you. I was quite impressed to receive a txt call and email after filling out an online application from
MS Jen Huppert introducing herself to be the agent handling our application. we received and immediate quote on the same evening that same day and compared her quote with 3 other lenders. We like her quote because it gives us more breathing room from the old one, so we proceed to go forward with her. She was meticulous on her instructions, directions and guidance getting all our documents submitted correctly in a timely manner. She was very professional and new her job well, she has shown great tact and communicates very respectfully to myself and my wife which made us more comfortable with Veterans United. if we ever run into families and friends trying refinance their homes, we would gladly recommend Veterans United and contact MS Jen Huppert. A big Mahalo to VU.Semper Fidelis
MB Floresca USMC retire

5 out of 5 Stars

We were looking to use a VA loan to buy our house, and though we talked with our companies, Veterans United stood out with how responsive and thorough they were. Brad Mendosa took the time to explain things to us clearly and was easy to reach when any questions arose. Will definitely be using Veterans United again!

5 out of 5 Stars
5 out of 5 Stars

My Loan Officer Tory was outstanding and helped break everything down for the loan and the overall home buying process. I would highly recommend her to others looking to use their VA loan

5 out of 5 Stars
5 out of 5 Stars

Jen was the most helpful and honest person when if it came time to my loan process

5 out of 5 Stars
5 out of 5 Stars

Amazing ! Loved Jaime. She is a breath of fresh air and makes it possible.

5 out of 5 Stars

WeiWei was outstanding. She was always available when needed!

5 out of 5 Stars
5 out of 5 Stars

Ready to see for yourself?

Experience first-hand why 2,415 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Fantastic experience all the way through! No matter the hurdles everyone got it done! Can’t say thank you enough!

5 out of 5 Stars

Christina was awesome and kept us on track and was able to provide us the information we needed when we had questions as first time homeowners. She was diligent and ensured we knew the next steps. Even when we moved us the closing date, she did her best to make sure that could happen with the required timelines.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

GR8. ..... My Mortgage Team worked together keeping me informed all the way through the process of getting the loan funded. Quick to provide information and valuable recommendations in the early process and providing Pre Approval letters in a timely manner. Changes did not bother them.

5 out of 5 Stars

Kennedy Kugle is the most proactive and helpful loan officer I’ve worked with in 27 years of military service.
-COL US Army

5 out of 5 Stars

Wei Wei was great. She helped me with my loan in Hawaii from afar (east coast) and was available anytime I had questions. The process was made as effortless as possible and I couldn’t be happier with my experience!

5 out of 5 Stars

I had the pleasure of working with Minna and Jen for this process. We found an amazing home, the team was very active and responsive for our requests, and they really fought for every penny. Couldn’t recommend more, thank you so much Veterans United for helping our family find its wonderful home!

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