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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

1,709

Total Customer Reviews

99.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
1,278
4
382
3
31
2
13
1
5

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Showing all 1,709 reviews

Starting on Page 2 of 57. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Loan Officer: Nani Serrao

NMLS# 1422779

2.5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

4 out of 5 Stars
Would Recommend

Loan Officer: Nani Serrao

NMLS# 1422779

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Ellis

NMLS# 1858488

4.5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

As first time home buyers, we didn't know much about what to expect and obviously had concerns but the team at Veterans United made the whole process feel like a walk in the park. We had a little bump after appraisal but the team was swift in getting our loan fixed. Definitely recommend using them! Just closed yesterday and should be moving in on Tuesday! Very thankful to Veterans United!

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

This is the fourth home I’ve purchased. I’ve never had an experience as easy as Veterans United. The loan specialist was fantastic, the website was extremely user friendly and they understand how to best utilize veteran’s benefits. I will never use another lender.

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

I have worked with a few loan officers in the past and I say.... Veterans United, hands down, had the best loan officer I have ever worked with. He worked so diligently and efficiently that I was stress free, comfortable, and confident in my home purchase. Highly recommend Micah if you live in Hawai'i.

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

Very easy and straight forward. Thanks.

Loan Officer: Lenni Oh

NMLS# 1378325

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend

My husband and I would highly recommend working with Veterans United. They were very helpful, they have a great web portal and everyone was great the work with.

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

A suggestion would be to limit the time that the unfreezing of credit bureau accounts occur - for as short of duration as possible. Our credit was unfrozen, subsequently hacked and attempts at identity theft made. Fortunately our being vigilant minimized the damage, but resulted in the time-consuming task of redoing our accounts (60+), closing email and resolving privacy issues. It was a costly visit to Best Buy to clean out malware and add security to our computer and phone - not to mention the cost of time and emotional distress. Our accounts had been frozen until reopened in June and attack occurred in July - beginning on the 15th. Potential VU customers should be aware of this risk, as with anyone who opens up their credit/unfreezes their social security number, whether VU customers or not. Staying vigilant and keeping your accounts with credit bureaus open for as short of duration as possible is critical!

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend

Choose a local lender. It matters!

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Great

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Branch Manager: Tory Tuttle

NMLS# 870114

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

The entire Veterans United Team was professional and responded to all of our questions in a timely manner. The loan process was made simple with all their efforts.

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

Veterans United assisted me and my family with our initial home loan. The refinance process was even easier as I was working with the same loan officer. Thank you all

Loan Officer: Melody Remular

NMLS# 489886

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend

Veterans United is truley committed to supporting our veterans. They take that extra step to ensure our needs are met. I never thought that the mortage process could be so exhilerating! Thank you VU!

Loan Officer: Tanya Au

NMLS# 278807

4 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

4.5 out of 5 Stars
Would Recommend

Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend

Excellent virtual process, outstanding rates and a top notch loan officer in WeiWei Doseo = very satisfied new homeowners! Thank you for making our dream of owning a home in Hawaii our new reality!

Loan Officer: Weiwei Doseo

NMLS# 1028117

More Reviews

See all 1,709 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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