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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

1,923

Total Customer Reviews

99.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

Baron has exceptional customer service! We were fearful that our first home buying experience would be stressful and just deadful BUT thankfully Baron made everything smooth and easy! He was ready and willing to answer any questions we had and was timely with all correspondence. HIGHLY RECOMMEND!

Loan Officer: Baron Obata

NMLS# 662122

5 out of 5 Stars
Would Recommend

Loan Officer: Baron Obata

NMLS# 662122

5 out of 5 Stars
Would Recommend

Loan Officer: Baron Obata

NMLS# 662122

5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

4 out of 5 Stars
Would Recommend

Loan Officer: Baron Obata

NMLS# 662122

5 out of 5 Stars
Would Recommend

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

Christina is very knowledgeable and professional. Her prompt communication with us helped ease the anxiety that comes with refinancing. We were able to provide all necessary documents in a timely manner due to her clear instructions and guidance. I would recommend her, Tory , Angelia and the entire VU team to anyone wanting to refinance or purchase a home.

Loan Officer: Christina Squires

NMLS# 1938562

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5 out of 5 Stars
Would Recommend

"I recommend active and retired service members to take advantage of the their VA benefits. There's no better place to shop for a loan. Lenni Oh and her staff are true professionals in their craft and very knowledgable in the VA process."Dave Comer
CW2, SF
SOCPAC, Hawaii

Loan Officer: Lenni Oh

NMLS# 1378325

4 out of 5 Stars
Would Recommend

Loan Officer: Baron Obata

NMLS# 662122

5 out of 5 Stars
Would Recommend

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

I've heard 50/50 about about using Veterans United but I must say my experience was absolutely great! Andrew was on point with getting us information and answering all of our questions in a speedy manner and in a way to not make me feel like I was being annoying or dumb. Definitely recommend!

Loan Officer: Andrew Chang

NMLS# 372259

3.5 out of 5 Stars
Would Recommend

Our 2nd time to refinance with Veterans United and each time we got what we wanted and more. Thank you.

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

I went with Veterans United because of our outstanding loan officer, Baron Obata. He made the entire experience very painless.

Loan Officer: Baron Obata

NMLS# 662122

5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

The Veterans United team made my first home purchase come true and it was easy doing it. They provided my family and I a caring and meaningful service and at no time did I feel as if I was just another customer or just another process. I highly recommend Veterans United to anyone who is looking to purchase a home. In the future I plan to do business with Veterans United again.

Loan Officer: Lenni Oh

NMLS# 1378325

Ready to see for yourself?

Experience first-hand why 1,445 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Veteran's United made buying a home extremely easy! We choose to close in 45 days and our lender, Nani, made this happen. We have heard so many horror stories, and we feel blessed every day that God led us to Veterans United. We began improving our credit with Veteran's United in November 2020. They told us exactly what we needed to do, and by February 2021, our credit was good to go!We began working with our Lender, Nani, in February 2021. Nani's communication exceeded my expectations. She was always willing to help us understand the process, and she made sure that we received answers promptly. Her professionalism made working with her easy because she established a trust that we knew was genuine. It didn't matter how many times we asked her questions; Nani was always extremely pleasant and went above and beyond our expectations. She worked so closely with us that we feel that she is part of our 'ohana. Mahalo nunui iā 'oukou no na mea a pau! (Thanks to all of you for everything!)

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend

Veterans United home loans made the process very easy, everything is on line and Mr Obata made sure we completed all our forms and got us the best rates!

Loan Officer: Baron Obata

NMLS# 662122

5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

4.5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Loan Officer: Judy Manansala

NMLS# 895070

More Reviews

See all 1,923 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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