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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,709

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 63 Coast Guard service member reviews

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5 out of 5 Stars
Would Recommend
headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

The whole process felt so much easier than the past home loans we have gotten. VU took care of everything! We are extremely happy having them guide us in our home purchase. Would definitely recommend to my veteran friends and will contact our representative for our future home purchases.

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend

The loan process with Veterans United Home Loans was super easy. As a first time homebuyer I was concerned about the whole process, but it ended up being super easy. The website is also very well run. I would recommend doing a home loan through Veterans United Home Loans to anyone.

headshot image of Lenni Oh

Senior Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend
headshot image of Jamie Itamoto

Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Would Recommend

Overall, working with Veterans United has been a great experience. My loan team was very knowledgeable, helpful and communication was fantastic. The websites interface was very useful and easy to navigate. 10/10 would recommend!

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend
headshot image of Lenni Oh

Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend
headshot image of Christina Squires

Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend

Honesty and transparency mean everything to me. I appreciate Daniel Pare for exactly that. The Veterans United secure website made it easy to verify and sign all the necessary documentation to be approved for a home loan. Along with Daniel's assistance, it truly made buying my first home a breeze.

headshot image of Daniel Pare

Loan Officer: Daniel Pare

NMLS# 2070441

4.5 out of 5 Stars
Would Recommend

We enjoyed our experience with Veterans United. They kept us informed and up to date through the entire process and made it simple for our family finally acquire our first home. We’ve been blessed. Mahalo nui loa!

headshot image of Baron Obata

Loan Officer: Baron Obata

NMLS# 662122

5 out of 5 Stars
Would Recommend

We are so happy to have worked with veterans united! Thank you all for everything you have done!

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

WeiWei with Veteran's United is excellent at what she does! Great customer service, and I had a wonderful experience. The Veteran's United Team helped me the whole way!

headshot image of Weiwei Doseo

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

Veterans United home loans made the process very easy, everything is on line and Mr Obata made sure we completed all our forms and got us the best rates!

headshot image of Baron Obata

Loan Officer: Baron Obata

NMLS# 662122

5 out of 5 Stars
Would Recommend

The online document & loan application process is excellent, easy and very convenient. The Loan Specialist was professional and very responsive. This is my 2nd refinance with them. I highly recommend Veteran’s United.

headshot image of Nani Serrao

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

I shopped around for a VA Loan and Veterans United was the best rate. Micah was awesome to work. Extremely happy with the whole home buying process

headshot image of Micah Yoshimura

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend
headshot image of Alex Tuttle

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend
headshot image of Alex Tuttle

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend
headshot image of Tanya Au

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

Great

headshot image of Nani Serrao

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

I am so happy that I had the opportunity to purchase my first home with Veterans United. Veterans United put in me in contact with a great realtor and provide education throughout the process. They are an amazing organization.

headshot image of Melody Remular

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend
headshot image of Lenni Oh

Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend

This is the best experience that I ever had with attaining a mortgage. Tanya Au was so helpful, kind, patient, understanding and knowledgeable with me. I’m very happy that she was my loan specialist. Also I’m so happy that I went with Veterans Unites for my mortgage.

headshot image of Tanya Au

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

Veterans United is the best decision I have made in a long time. They provide safe and reliable resources to there clients to fulfill the dreams of being a home owner. They understand the hardships of serving and strains that can arise during your process. 10 out of 10 in my book.

headshot image of Weiwei Doseo

Loan Officer: Weiwei Doseo

NMLS# 1028117

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5 out of 5 Stars
Would Recommend

Our experience with Veterans United was so simple. During this time of Covid-19 stress levels are already elevated. But we had the privilege of having the most AWESOME Loan Officer, Tanya Au! She made the entire process so simple and stress free. Tanya was always available to talk and or answer questions that we had. Now that the refinance process is over, we will definitely be sharing our experience with family or friends. Thank you to Veterans United!

headshot image of Tanya Au

Loan Officer: Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend
headshot image of Alex Tuttle

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend
headshot image of Lenni Oh

Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend

Really great to upload documents in a secure manner online. My only feedback is that with interest rates being so volatile, VU needs to have an option for borrowers to adjust their locked interest rate to a lower rate if the interest rates decrease prior to closing. We could have walked away and started the process over again and received a 3.125 % vs the 3.25% we settled with. Hope you make some changes as a result of this feedback.

headshot image of Nani Serrao

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

I recommend you to everyone.

headshot image of Tory Tuttle

Loan Officer: Tory Tuttle

NMLS# 870114

4.5 out of 5 Stars
Would Recommend

Use VU to purchase and refi my home, and no regrets! Great customer support!

headshot image of Tory Tuttle

Loan Officer: Tory Tuttle

NMLS# 870114

4.5 out of 5 Stars
Would Recommend
headshot image of Tory Tuttle

Loan Officer: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend
headshot image of Tory Tuttle

Loan Officer: Tory Tuttle

NMLS# 870114

More Reviews

See all 2,709 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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