Christina was awesome and kept us on track and was able to provide us the information we needed when we had questions as first time homeowners. She was diligent and ensured we knew the next steps. Even when we moved us the closing date, she did her best to make sure that could happen with the required timelines.
Ready to see for yourself?
Experience first-hand why 2,402 homeowners give us a perfect score!
Okay I wrote a lot of negative comments but deleted it. I forgive. I will keep myself at peace.
Response from Veterans United
Hey Terrence,
Thank you for your honesty and for taking the time to share your thoughts. Buying a home can be an emotional and stressful experience, and I truly appreciate your willingness to extend grace despite your frustrations.
Your feedback still means a great deal to us because it helps us understand where we can improve the experience for future homebuyers. I’m glad to hear you’ve found peace with the situation, and I sincerely hope you’re now able to enjoy this exciting new chapter in your home.
If there’s ever anything you’d like to discuss further, please don’t hesitate to reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Jen was exceptionally communicative, patient, and supportive during our first homebuying experience. It could have been so much more stressful, but she took the time to explain everything to us and never seemed inconvenienced by it. I truly felt like she had our family’s best interest at heart and that’s so rare in business today. She gave a great recommendation for a realtor, who was also exceptional. Couldn’t have asked for a better experience, honestly.
I am writing to sincerely thank you and the entire team at Veterans United for making our recent refinance an absolutely fantastic experience.We were bracing for a stressful process, but you made it incredibly smooth, fast, and easy to understand from start to finish. We truly appreciate how you broke down all the options and secured the best rate available for us.Above all, thank you for your exceptional service and for always making us feel like family. Your warmth, professionalism, and dedication did not go unnoticed. We felt supported every step of the way.We will absolutely be recommending you and Veterans United to friends and family in need of home financing.Thank you Micah for always being there for us.Mahalo Nui
