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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,970

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

tanya is amazing works fast and responds quickly!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would strongly recommend Veteran United to my family and friends. I would definitely use them again if I refinance.

5 out of 5 Stars
Would Recommend

Veterans United made everything smooth from the beginning to the end of this whole process. I have a great team that was there for me, making sure everything goes according to plan. Kudos to my whole team! My family is beyond grateful to each and every one of you for making our dream of owning a house come true.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I am a three time customer and would choose Veterans United everytime again and again. They have always been very customer friendly and helpful, even going the extra mile to support their clients.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

⸻I worked with Spencer Garcia at Veterans United Home Loans, and the entire process was simple and straightforward. Since Spencer is also a veteran, it was easy to relate to him on that level, which made the experience even better. His team is full of experts who are ready to help you get into your new home. Just be prepared to submit documents quickly as things move along.

5 out of 5 Stars
Would Recommend

This is the second time I have used Veteran's United for financing my home. Kennedy Kugle was my loan officer the first time and he provided exceptional services, very respectful personality and caring throughout the complete loan process. This time as well Kennedy was my loan officer and as expected his exceptional service provided but this time it was Outstanding and pure delight. Starting with the loan inception through to the closing date he set a record of 13 days total closing time. As if he didn't do enough already, while I am overseas, he miraculously stepped up much further by working with American Title to ensure that I closed with electronic signature's and via a video teleconference with a notary public for documents to me signed under oath. Kennedy Kugle is the best loan officer I have ever worked with in mortgage loans, with his contributions of exceptional care for Veterans United complements the reputation of the companies' great professional and ethical standards and should be considered for a nice bonus for his faithful services. Kennedy, Maria and I thank you immensely for our experience a second time with you.

5 out of 5 Stars
Would Recommend

I want to express my sincere appreciation for the outstanding service provided by Ryan Ashburn - Loan officer - throughout my loan process. From start to finish, Ryan demonstrated exceptional professionalism, clear communication, and a deep understanding of the lending process that made every step smooth and stress-free.Ryan and I developed a strong rapport early on, especially due to our shared military experience and commonality. That mutual understanding created a level of trust and comfort that truly set him apart. His commitment to getting my loan funded on time was evident in everything he did.In addition, Ryan referred me to Matt Iannacio& Team, an excellent realtor who provided professional, detailed, and attentive service in helping us find the right home. Matt’s dedication and expertise made the home-searching experience efficient and enjoyable.I also want to acknowledge Joshua Grove, the loan processor, for the excellent job he did. Joshua was organized, responsive, and thorough, ensuring that every detail was handled efficiently.Additionally, Susan Ripley from the Lighthouse team provided outstanding support. Her guidance, communication, and follow-through helped keep everything moving in the right direction.Overall, Ryan Ashburn ( Loan Officer )and his entire team delivered a top-tier experience. Their professionalism, teamwork, and genuine care for their clients exceeded my expectations. I highly recommend them to anyone seeking a smooth and successful loan process. Keep up the great job in helping Veterans!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It was very easy to get things set up through VU.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thanks to Ryan for going above and beyond to make this home purchase possible 🙏🏽🙏🏽🙏🏽. Ryan and his team at Veterans United went out of their way to ensure things went as smooth as possible even with dealing with outside entities to procure everything necessary for the finalization of my home purchase. Can’t thank you guys enough for making this happen.

5 out of 5 Stars
Would Recommend

Ryan did more than required, he was helpful and available for me when needed.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This was my first time buying a townhouse, and I have little experience or knowledge with buying a home through Veterans United. The only knowledge I have was through the internet and hearing stories from my friends and their experiences. So I went with it and purchased a home in HI which was expensive, a long process but yet thrilling in the end. The teams that I work with were amazing and very knowledgeable, and I can't thank them enough throughout each step of the way. They made it easy for me, even though I'm in a different state. I will definitely recommend them to my friends and family.

5 out of 5 Stars
Would Recommend

Jamie has always been exceptional and very easy to communicate with all our concern. She’s been
very helpfull from our first property purchase ( 2 yrs ago ) and til our 2nd one( current) .

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 2,970 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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