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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

3,021

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 3,021 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Christina and her team were fantastic handling our complicated credit situations.
They made us feel comfortable and confident all the way! Thanks!

5 out of 5 Stars
Would Recommend

Christina was outstanding in every customer service way, would highly recommend her

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Christina Squires was outstanding in all aspects from start to finish. A true professional not AI but with the human touch of compassion and reassurance to remain patient and diligent through the entire process.

5 out of 5 Stars
Would Recommend

We want to express our deepest appreciation to Jen Huppert for her outstanding support with our loan application and dor facilitating this opportunity. From the outset to the final stage, she was consistently available to offer guidance and assistance. We strongly recommend her…..From the Ibarra Family

5 out of 5 Stars
Would Recommend

Buying a home can be a stressful process, but working with Nick, Jenny, Tre, and the entire Veterans United team made it an outstanding experience from start to finish. I honestly couldn’t have asked for a better group to guide us through our VA home loan.From our very first conversation, everyone on the team was incredibly responsive and professional. Anytime we had a question, whether it was about paperwork, timelines, closing costs, or the next steps, someone was always quick to respond with clear, helpful answers. They never made us feel like we were asking too many questions and always took the time to make sure we fully understood each part of the process before moving forward.One thing I especially appreciated was the transparency throughout the entire loan process. The team did an excellent job identifying and explaining every cost well in advance, so there were never any unexpected surprises. That level of communication gave us a great deal of confidence and made what could have been a stressful experience feel organized and manageable.The Veterans United online portal was also incredibly easy to use. Uploading documents, tracking progress, and completing required tasks was simple and intuitive, making it easy to stay on top of everything regardless of where we were. The technology combined with the outstanding customer service made the entire process feel seamless.Most importantly, Nick, Jenny, Tre, and the rest of the team genuinely cared about helping us succeed. We never felt like just another loan number. They were patient, knowledgeable, and consistently went above and beyond to make sure we had everything we needed to close on our home with confidence.I would absolutely recommend Veterans United to any veteran or service member looking to purchase a home. Their professionalism, communication, transparency, and commitment to customer service exceeded every expectation we had. This was easily a 10 out of 10 experience, and we’re incredibly grateful to Nick, Jenny, Tre, and the entire Veterans United team for helping make our home purchase such a positive and memorable one.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My team consisting of my loan officer and realtor was exceptional.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Brad's professional service made my loan process efficient and effective from beginning to end. Even with unexpected seller changes, Brad kept my loan process on track. I would certainly recommend him and Veteran's United to any of my family and friends. Mahalo, Brad!

5 out of 5 Stars
Would Recommend

We couldn't have asked for a better loan officer than Christina and her team! They helped us secure our home with ease. It was a long process with lots of hurdles but they were by our side every step of the way. They have excellent communication and were always quick and effective with each new task that needed to be completed. We would 10/10 recommend Christina and Veterans United to family and friends!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The team was incredibly attentive, knowledgeable, and supportive from my very first interaction to the day I closed on a home. They anticipated my needs at every turn, making what could have been a stressful process feel entirely seamless and straightforward. I cannot recommend them highly enough to any veteran looking for a dedicated team that truly has your back

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

To whom it May Concern, June 15, 2026
My wife Marjorie and I would like to Thank the staff of Veterans United Home Loan very much for accepting us to refinance our home mortgage through you. I was quite impressed to receive a txt call and email after filling out an online application from
MS Jen Huppert introducing herself to be the agent handling our application. we received and immediate quote on the same evening that same day and compared her quote with 3 other lenders. We like her quote because it gives us more breathing room from the old one, so we proceed to go forward with her. She was meticulous on her instructions, directions and guidance getting all our documents submitted correctly in a timely manner. She was very professional and new her job well, she has shown great tact and communicates very respectfully to myself and my wife which made us more comfortable with Veterans United. if we ever run into families and friends trying refinance their homes, we would gladly recommend Veterans United and contact MS Jen Huppert. A big Mahalo to VU.Semper Fidelis
MB Floresca USMC retire

5 out of 5 Stars
Would Recommend

We were looking to use a VA loan to buy our house, and though we talked with our companies, Veterans United stood out with how responsive and thorough they were. Brad Mendosa took the time to explain things to us clearly and was easy to reach when any questions arose. Will definitely be using Veterans United again!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My Loan Officer Tory was outstanding and helped break everything down for the loan and the overall home buying process. I would highly recommend her to others looking to use their VA loan

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jen was the most helpful and honest person when if it came time to my loan process

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Amazing ! Loved Jaime. She is a breath of fresh air and makes it possible.

5 out of 5 Stars
Would Recommend

WeiWei was outstanding. She was always available when needed!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Fantastic experience all the way through! No matter the hurdles everyone got it done! Can’t say thank you enough!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 3,021 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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