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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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I attended Tony's seminars and they were very informative!
Quick and Excellent Service
There was confusion on who would coordinate the Termite Inspection. VU required employment verification and HELOC statements mid way through he process and then again when we signed documents. Collect the required docs once and not waste our time.
Everything went very smoothly.
Staff personnel were very professional, always kept in contact with you, they guided you thru the whole process and made sure we met each timeline, documents that were required. Met in person the Production Support Manager and Loan Specialists.
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Jason Scott was very helpful and encouraging. He gave me hope when I had given up on the idea of owning my own home. Now that dream is a reality thanks to Jason and his staff. They were with me throughout the entire process. I highly reccommend them.
Comfortable, efficient and expert in processing my loan.
Rylan Maddox, Tonya Rayne and Jennifer Kanai-Laciste I can't thank you guys enough for all you help!
They offered the best rates and had the best customer service.
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Experience first-hand why 2,431 homeowners give us a perfect score!
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If I could rate higher than a 10 I would. Great team and they walked me thru the purchase every step of the way!
Because this was the third lender we had seen--compared to the others, this VU loan was the quickest and the best! Zoe made this happen when others didn't see the answer or take the time to find a way to do it!
I could not have asked for anything better. Everyone went out of their way to make sure everything was done to my satisfaction as far as friendly, courteous service. I would not have a problem telling anyone about how kind everyone has been.
Veterans United is the best place to go for a VA Loan. They worked tiredlessly to make this process as easy as possible. I would recommend Veterans United to all of my battle buddies.
Sean, Tonya, and Rylan provided excellent customer service right from the beginning and they also worked well with our realtor, which helped make our home buying process easier.