Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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So glad I chose VA United home loans best decision ever!!!!
Being a disabled veteran means most things that everyone else takes for granted tend to be difficult to accomplish. Everyone at Veterans United has been right there with me every step of the way making a very difficult process that much easier.
Sheryl and her entire staff were fantastic, very detail oriented, informative, and they always follow through
Tonya and Ryland kept on top of things so that the loan process ran smoothly and efficiently.
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Overall good experience but communications is key.
I was referred by a friend. I don't think I would have come there otherwise. I am extremely pleased with the service I received and so happy VU was recommended by someone I trust. I will definitely recommend VU to friends and fellow service members.
We were recommended to use VU by a close friend of ours. She is a mobile notery and works with a variety of loan officers every day. She said VU was hands down the best out there and she wasn't wrong!
I like the weekly update. It lets you know status of your loan instead of having to call about your loan all the time. I also like that I could sign and view documents online.
The staff was excellent and made themselves available for questions as often as we needed. I couldn't have asked for a more smooth transition.
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Experience first-hand why 2,431 homeowners give us a perfect score!
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Very knowledgable and quick to respond to every need timely. We have complete trust in their services.
Jenny and her staff are very professional, I feel as though I received to customer service. ....
I am huge fan of USAA but after speaking with their mortgage section and Rory (VU), the choice was quite simple. My wife and I could not be happier.
Easy going, clearly explained process, and VU representatives are very attentive and responsive!!!
Veterans United was there for me every step of the way. I was able to get my loan pre-approved and secure my dream home in record time. I couldn't have even imagined this without the help of Veterans United
Too much extraneous paperwork. Too many ridiculous requirements that do not make sense. This was a very difficult and frustrating experience for us. I would not recommend anyone getting a VA loan. I would advise people to rent first.
