It was my first home so I am not sure what the process is suppose to be but I will say my experience was great. It was fast, they communicated effectively and answered any questions I had. What could have been a highly stressful situation was just the opposite.
Jordan Shoalwater and Matt were pleasant to work with and helped me close on my refi.
Outstanding professionalism from Tammy and her team throughout our home buying process. They were patient, knowledgeable, and took the time to ensure we fully understood every step along the way. Their communication and attention to detail made the experience smooth and stress-free. This was my second time utilizing Veterans United, and it was by far the best experience I’ve had. I truly appreciate their dedication and commitment to taking care of veterans and their families.
All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.
Made buying smooth and simple.
Fantastic service from your team.
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Great communication
The process went smoothly and on time.
I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.
Wry easy process from start to finish. Taylyn was absolutely amazing to work with!
Chad Richert and Kaylyn Nowack from VU were awesome! My wife and I never had to guess what the next steps in our process was going to be. They kept us updated and informed at all times. The team as a whole made my home buying experience go super smooth. being overseas did not make things easy, but the way they handled my case was beyond outstanding! Thank you very much Chad, Kaylyn and VU for the great experience and if I ever decide to buy again, I know who to contact.
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Scott Hutto is amazing! Must keep him around and give him a giant bonus. I’ve used him for 2 Mortgages/Refi’s. I’ll use him again on my next purchase!
Always great and simple and very helpful.
From start to finish, this was my best home buying experience! Mary, Becca, and team communicated great and shared a wealth of knowledge with me throughout the process. I wish I had purchased my previous homes with VU, and I will not purchase another home without them!
Bryant was the very best person to ever work with, he & his team were always very professional, helpful & extreamley patient with us,
taking extra time to explain things step by step even in some very high stressful moments,
he went above & beyond his position to take good care of our family & help us make the best decisions for our families needs,
he worked tirelessly & extreamley hard to ensure everything came together for us , to get us to our closing day on time & we will always be greatful & love him for it.
I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.
Tim Killday was an exemplary partner. Candidly, this was by far the best mortgage experience. We have purchased several homes over the past 30 years and have never had a more seamless process. Tim's communication skills are unmatched. Not only did he provide all the information that we needed to make a good decision, his delivery was practical, forward-looking and clearly he had our best interests at heart. As a result of this experience, we would choose Veteran's United over and over again. We hope that our mortgage can remain serviced by VU but if not, we will be making every attempt to use VU for other properties. Oh, and I almost forgot about his responsiveness. There was never any delay - it almost seemed that he worked 24 hours - fantastic!! And, for the record, we purposely did NOT use AI to write this review. ;-)
Brittany and her team were very helpful at every point, replying to my messages at any time and always giving me the best options. Very professional. I will highly recommend her and her team. Thank you to them for always keeping me updated.
As a first time home buyer. I didn’t really know anything about the process, but everyone that helped me at Veterans United (Danny, Natalie, and Briana) made everything so seamless. They’re super organized and they communicate evrything at a timely manner.
It was a process, that was handled in the utmost professionalism! Detailed, considerate, and responsive communication! I was reluctantly surprised at how well the process went. They are trustworthy and very much helpful throughout the whole process!Thanks
Clarence Helms and family


