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Honolulu, HI Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,043 reviews
239 new reviews submitted this week!
99.3%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 3,043 unfiltered reviews

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5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars

Very professional and great at following up on actions needed, while military is deployed.

5 out of 5 Stars

Great communication all around. Highly informative and helpful which made my first home buying experience a smooth process.

4.5 out of 5 Stars
5 out of 5 Stars

Brad made everything go smoothly. Everything was done electronically which made it so convenient We reached the timeline without any delay, not even for a day. I 100% trust him and his team.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Our overall experience was absolutely amazing! Everything is so easy and everyone was so helpful. They definitely made our experience 100x better. Micah was our loan officer and he truly goes above and beyond for you. Being a young couple we had lots of questions and Micah was there helping us every step of the way.

5 out of 5 Stars

Dilligent, hard working and communicative staff.

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5 out of 5 Stars

Can’t thank my home buying team enough for all the work they put in to make this an easy process. Moving from Germany to Hawaii was one of the hardest things I’ve ever done but buying a new home while traveling was honestly the easiest part. A huge shout out to Ryan for making sure I understood all the financials and keeping costs at a minimum. Couldn’t be happier with how everything worked out!

5 out of 5 Stars
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5 out of 5 Stars

Feeling grateful & blessed that we had the opportunity to have Jamie & Carly from Veteran's United throughout this entire home-buying experience. We looked at 3 different companies and instead of putting the negatives about them we’d rather focus on the positive journey we’ll had with Veterans United. It goes without saying that this was not an easy process but they were there every step of the way guiding us through the journey with experience, compassion and truth even when it may not been what we wanted to hear. We are and will always be FOREVER GRATEFUL to the entire team for making OUR DREAM come true.The Carter Family ;-)

5 out of 5 Stars
4.5 out of 5 Stars

Veteran's United provided a relatively streamlined experience. The employees that I worked with were exceptionally polite, engaging, and helpful - often beyond their designated work titles.

4.5 out of 5 Stars
5 out of 5 Stars

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Experience first-hand why 2,415 homeowners give us a perfect score!

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5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Brad is a very skilled professional. I would highly recommend him to anyone looking for an expert to handle their loan process. He and his team were so informative and his communication is top notch. I will be going to Brad for any and all future transactions. Mahalo for the Outstanding work!!

5 out of 5 Stars

tanya is amazing works fast and responds quickly!

5 out of 5 Stars
5 out of 5 Stars

I would strongly recommend Veteran United to my family and friends. I would definitely use them again if I refinance.

5 out of 5 Stars

Veterans United made everything smooth from the beginning to the end of this whole process. I have a great team that was there for me, making sure everything goes according to plan. Kudos to my whole team! My family is beyond grateful to each and every one of you for making our dream of owning a house come true.

5 out of 5 Stars
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