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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
453,630 reviews
757 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 453,630 unfiltered reviews

Starting on Page 2 of 15,121. Return to Page 1

4.5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars

Great process in place when it comes to acquiring a home loan! Highly recommend

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Made the transition as easy as possible.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

I was very happy and pleased with Ryan Stiff. He made my home buying experience easy and understandable.

headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

4 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Kris Carmichael was great to work with. We can't say enough about Kris!!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Albert B has been a great help with me buying my house. He went out his way to answer my question during after hours and on the weekends. He deserve a big bonus.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

The team was responsive, supportive, on-point, impactful, and overall awesome the entire way thru the process. They made sure I had the needed information when I needed it to understand where we were at and where we were going. Whenever I invented a new problem or had a concern, I got a quick solution or answer. On more than one occasion I shot an email out on a Saturday thinking I'd get a response on Monday, and within an hour I had an answer to my question. At all times it felt like I had the team in my corner. This is my second time closing on a house and didn't have that with my last lender.It was nothing but a pleasure to work with Brandon, Michael, Crosby, and Anna. Not only do I appreciate the professionalism of the team, but it feels like I've gotten to know them. It's not everyday I buy a house and there's no one I'd rather have worked with on this. Thanks guys.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

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5 out of 5 Stars

Veterans United was awesome from start to finish. Really took the time to explain and work with us to get our mortgage approved. Very professional team, Heather and Mike were great to work with. THANKS

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

They made the entire process from start to finish extremely easy and stress-free

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Dear Team at Veterans United,
I wanted to take a moment to sincerely thank everyone at for the outstanding support and professionalism throughout my homebuying journey.
As a veteran purchasing my first home, this milestone means more to me than I can fully put into words. The process could have easily felt overwhelming, but your team made it smooth, organized, and reassuring every step of the way.
I especially want to recognize for his exceptional work as my loan officer. Reed’s communication, attention to detail, and steady guidance gave me complete confidence throughout the entire process. He went above and beyond to ensure everything stayed on track, and his dedication truly made the difference.
Because of your team’s hard work, my dogs are now enjoying a large fenced backyard, and I’m settling into a home I’m incredibly proud of. This is a major life milestone for me, and I’m deeply grateful for the role you played in making it happen.
Thank you again for your service to veterans like me and for making this experience such a positive one.
With sincere appreciation,
Jonas Penrose

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

4.5 out of 5 Stars

Had a great experience with Veterans United! We were able to close in less than 30 days! Spencer and his team were amazing. Everything was handled in a professional and timely manner. I would absolutely recommend them to anyone else starting the homebuying process.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

Veterans United is a very outstanding business. The team that had worked with me was very great and treated me as family.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4.5 out of 5 Stars

Overall would recommend

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

4.5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

The home buying process with VU was extremely smooth, we expected a lot of stress but VU made it stress free and simple

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Ryan and his team were just absolutely amazing! Helpful, friendly, courteous, and overall awesome!!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

They were amazing! Relentlessly in achieving their goals and making sure a Veteran was able to get a home. Their professionalism and attention to detail was impressive and kept us hopeful about the progress. Thanks to the team and everyone who took the time to help us out.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

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5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Tommy and his team are top tier. They were very efficient, extremely professional and courteous, well organized and just an absolute pleasure to work with.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Noah and Zach have made this process such a joyous time for me and my family. I can’t say enough how much I appreciate their help in the whole process.

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars

Angela Hacke and Ms Storck were great to work with. They did a lot of work to make sure the got my house. I really appreciate them.

headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Mark and his team were outstanding throughout our entire mortgage process. From start to finish, they were responsive, organized, and incredibly knowledgeable. Every question we had was answered quickly and clearly, and they made sure we understood each step along the way.What really stood out was their proactive communication and attention to detail. There were no surprises, timelines were met, and everything moved smoothly toward closing. They made what can often be a stressful process feel structured and controlled.I would highly recommend Mark and his team to anyone looking for a reliable and professional mortgage team

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4.5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

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