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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,666 reviews
709 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,666 unfiltered reviews

Starting on Page 2 of 15,056. Return to Page 1

5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

Rich and his team are absolutely amazing. Their teamwork made my dreams work! I love would recommend his team to complete strangers as long as they are Veterans or Active Duty.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

Drew and Tandy, Awesome! Thank you.

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars

Everything from start to finish was very smooth our VU team. Our team reached out to us frequently to keep us updated on the process and let us know when things were needed or if things were moving forward appropriately. Overall we had an amazing experience and are very happy with everything!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

My loan officer, Jerry was very well informed, and patient with me. He truly understood my needs and concerns. He addressed all my questions and was very professionally gifted.
My loan corr. Stephanie was amazing. She walked me thru my TO DO list and left no stone unturned.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

Ready to see for yourself?

Experience first-hand why 359,167 homeowners give us a perfect score!

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5 out of 5 Stars

Great crew of people that worked with me

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

Everything was so easy and they explained everything and why it needed to be done. They also answered all of my questions in a timely manner.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

Great team, they are very thoughtful and also very responsive.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4.5 out of 5 Stars
headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars

Jordan is the best, kept me informed of everything, first time home buyer, he walked me through and explained everything to me, made it look so easy for me. I will forever be grateful

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

Ready to see for yourself?

Experience first-hand why 359,167 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I am happy with how everything went with the purchasing of my house. I thank everyone that had a hand in it.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

A

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Trey was quick and efficient throughout the whole loan process. He was very accessible and got us a great rate on our refi. I would definitely recommend him to all my friends.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Nate and Wes were prompt, professional and attentive throughout the entire process. They responsive and timely to any questions or concerns we had. They patiently explained the entire process in understandable language.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

All my concerns were addressed in a very professional and courteous manner all Representatives that I worked with were extremely professional and courteous and cognizant of my requirements

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

4 out of 5 Stars

I’m very satisfied with Veterans United. Amanda has been and is always polite and helpful. The only problem was with the title company that did the closing. We had to sign the paperwork three times. Other than that Veterans United is a great company to work with.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Absolutely amazing! I felt I was a part of my team. I was kept informed and “in the loop” every step of the way. Whenever a problem or issue arose, Bert and the Team calmed me down and proactively handled it while making it look easy. I can honestly say this is the best real estate closing I’ve ever been a part of! Thanks Bert for making my dream of homeownership a REALITY.
-Rickey Reid

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

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