Helped every step of the way, background being that I am 24 years old fresh out of the military with ZERO experience with any of the process. I sent an application and within the hour Don called me to get the ball rolling. And I was able to BUILD which was huge for me and my family. I cannot recommend this agency enough.
Phil was amazing to work with
All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.
Hello Team, I would like to express my appreciation to Veterans United. My experience was simply a 10 out of 10. Being new to the area, Ms. Melissa Kunkel allowed me to focus on new job. It has been a blessing to have her and the team take care of me and my family. Thanks for answering all of my question regardless of the time. I'm thankful every time I pull into the driveway of my new home. I would recommend Veterans United to everyone.
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VU is Awesome!!! I felt I had constant communication by phone, text and email. Everyone was helpful , knowledgeable and friendly.
Joe Choi was my Loan Officer. As a first time home owner I have plenty of questions. Joe answered all of my calls, answered all of my questions, and provided the best advice when proceeding with my closing documents. Joe Choi was hands down the best Loan Officer I could've been paired with as a first time home owner.
With Lauren Ross and David Kirby working along side him they made the process smooth and easy. Huge shout out to David Kirby for being quick and efficient. I submitted through the VA Home Loan website and within literal minutes David called me to get the paperwork rolling.
Great job from start to finish. Everything explained step by step
The team was phenomenal. Thank you Mr. Scott for answering any and all questions and concerns during the process. He was patient and was consistent in status checks and follow ups.
I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.
I am disappointed in Veterans United after half a dozen transactions in the last decade. Congrats on the quickest close for a botched transaction. These newbies need to understand that salespeople in The Villages are not held to the same standards as realtors. They are predatory. I do not want another veteran to end up in this situation. Highway rest stops are built with more environmental protections in place than 1978 Lockett Lane, situated along the Florida Turnpike and rattled with noise, truck, bus & vehicle emissions, etc. There are not enough trees planted to absorb any of it.
My experience with VU started off by me just calling in to ask a few questions about a loan. I had no intention on applying right then. I spoke with Torie H and we stayed on the phone for almost an hour and I was sold and applied for a loan. She made me feel very comfortable and wasn’t PUSHY. After applying with Torie I was told that my actual loan officer was Melissa and she was on vacation. But that didn’t stop Melissa from calling me to introduce herself to me. From there she made my home buying experience the easiest and smoothest ever. I decided to float my rate and Melissa called me or texted me daily to let me know where the rate was and where I stood. My whole experience with her was awesome. Melissa and her team made me feel like I was a part of a family. She gets my vote for the BEST in the business.
The whole team was very professional and communicative. This has been our very best home buying experience by far.
At times it was hard to get ahold of my team but other than that everything else was good.
I really had the best dream team. From Seller, to Lender, to the VA, to the agents. Thank you Miss Ashley and Miss Crystal. Always in the best interest of the client. So patient and kind and mindful. We all went through some hurdles but ultimately had to go through them to get through them and eventually shoot for the win, I love you all and thank you all. 🩶
My local team was great, and they let up with everything and had me in the loop every step of the way.
I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.
Excellent! Rebecca Fowler was an exceptional help; any questions we had were answered quickly and efficiently. 10/10 Streamlined process.
