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Honolulu, HI Reviews

Honolulu, HI Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,059 reviews
710 new reviews submitted this week!
99.3%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 3,059 unfiltered reviews

Starting on Page 85 of 102. Return to Page 1

5 out of 5 Stars

Tory was amazingly responsive

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Rory was friendly and all service was prompt. The process was very transparent and I felt like I had all the information I needed.

4.5 out of 5 Stars

The process took exactly six weeks from start to finish which we felt was just the right amount of time. We experienced no delays and all paperwork was completed in a very timely manner.

5 out of 5 Stars

Jason Scott was amazing to work with. Knowledgeable and friendly his staff was awesome as well.

5 out of 5 Stars
4.5 out of 5 Stars
4.5 out of 5 Stars
4.5 out of 5 Stars

Everything was great. Friendly personnel and easy to contac for my many questions.

5 out of 5 Stars

Ms Chun was absolutely outstanding

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Experience first-hand why 2,431 homeowners give us a perfect score!

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5 out of 5 Stars

Nathan was very very helpful

5 out of 5 Stars
5 out of 5 Stars

Absolutely 1st Rate Profesionalism, guidance and care for the customer. From the very first meeting to the closure of our home VU has been there in every aspect with honesty in guiding us to a great experience.

4 out of 5 Stars
5 out of 5 Stars

This team provides outstanding service and I always recommend them to my friends, co workers and anyone I know who is considering refinancing their home.

5 out of 5 Stars

Very pleasing experience for such a monumental decision in one's life. Thank you for all the help and guidance!

5 out of 5 Stars
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5 out of 5 Stars

Rylan and Tonya in the Hawaii office have outstanding customer service and communicate wonderfully.

5 out of 5 Stars

I was very happy Zoe was able to complete my loan process before going into surgery so I could concentrate on my health

Ready to see for yourself?

Experience first-hand why 2,431 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
5 out of 5 Stars

Didn't realize it was so easy. All it took was a simple application to see if you qualify and how much you qualify for.

5 out of 5 Stars

The customer service provided is excellent. We couldn't ask or even expect more from the agents. God bless them all.

4.5 out of 5 Stars
5 out of 5 Stars

Tory Tuttle was fantastic from the start, she walked us thru the process and was there for us the entire way. With her this was the best experience of home buying we have had!

5 out of 5 Stars
5 out of 5 Stars

Thank you so much for your loan to us. We have worked with Zoe Nabarrete twice and she is very professional and pleasant to work with. We would work with her again if we ever needed another loan.

5 out of 5 Stars
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