Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Professional and responsive to our needs.
Underwriting document requests are too slow/protracted affecting buyer's decision when to lock causing buyer's missed opportunity for a lower rate (8). Manager, however, is very proactive and decisive in addressing buyer's concerns/ issues (10).
New disclosures seemed to be confusing for all involved but perhaps a little more research prior to them taking effect might have made things a little smoother.
This was my third home purchase, the second using the VA loan, and was by far the best experience I have had.
Best loan officer I gave death with.
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If it is with Shawn and his team, absolutely!!'
Great experience working with VU.
excellent service and very quick response thank u plenty.
Everyone was so nice and helpful.
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Experience first-hand why 2,431 homeowners give us a perfect score!
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Rylan rocks! I love this team and enjoy working with them!
My experience working with the Veterans United team in Honolulu was beyond my expectations. The VU team was extremely knowledgeable and professional at the same time super friendly -- I felt like I was being taken care of as a member of a family.
This was my first experience dealing with Veterans United and I was thoroughly impressed! I could not ask for a more competent team of professionals to help walk me through this process especially in a market I was not familiar with.
We went to the presentation at the Imiloa Center in Hilo and were excited about the opportunity to pursue a VA loan. A lot of questions were answered and details explained that we were un-aware of. It was a very informative presentation.
