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Honolulu, HI Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,031 reviews
683 new reviews submitted this week!
99.3%
would
recommend
to Veterans and their families

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We ask in-process folks what it’s like working with us. Here’s what they have to say:

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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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5 out of 5 Stars
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Feeling grateful & blessed that we had the opportunity to have Jamie & Carly from Veteran's United throughout this entire home-buying experience. We looked at 3 different companies and instead of putting the negatives about them we’d rather focus on the positive journey we’ll had with Veterans United. It goes without saying that this was not an easy process but they were there every step of the way guiding us through the journey with experience, compassion and truth even when it may not been what we wanted to hear. We are and will always be FOREVER GRATEFUL to the entire team for making OUR DREAM come true.The Carter Family ;-)

5 out of 5 Stars
4.5 out of 5 Stars

Veteran's United provided a relatively streamlined experience. The employees that I worked with were exceptionally polite, engaging, and helpful - often beyond their designated work titles.

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5 out of 5 Stars
5 out of 5 Stars

Brad is a very skilled professional. I would highly recommend him to anyone looking for an expert to handle their loan process. He and his team were so informative and his communication is top notch. I will be going to Brad for any and all future transactions. Mahalo for the Outstanding work!!

5 out of 5 Stars

tanya is amazing works fast and responds quickly!

5 out of 5 Stars
5 out of 5 Stars

I would strongly recommend Veteran United to my family and friends. I would definitely use them again if I refinance.

5 out of 5 Stars

Veterans United made everything smooth from the beginning to the end of this whole process. I have a great team that was there for me, making sure everything goes according to plan. Kudos to my whole team! My family is beyond grateful to each and every one of you for making our dream of owning a house come true.

5 out of 5 Stars
5 out of 5 Stars

I am a three time customer and would choose Veterans United everytime again and again. They have always been very customer friendly and helpful, even going the extra mile to support their clients.

5 out of 5 Stars
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⸻I worked with Spencer Garcia at Veterans United Home Loans, and the entire process was simple and straightforward. Since Spencer is also a veteran, it was easy to relate to him on that level, which made the experience even better. His team is full of experts who are ready to help you get into your new home. Just be prepared to submit documents quickly as things move along.

5 out of 5 Stars

This is the second time I have used Veteran's United for financing my home. Kennedy Kugle was my loan officer the first time and he provided exceptional services, very respectful personality and caring throughout the complete loan process. This time as well Kennedy was my loan officer and as expected his exceptional service provided but this time it was Outstanding and pure delight. Starting with the loan inception through to the closing date he set a record of 13 days total closing time. As if he didn't do enough already, while I am overseas, he miraculously stepped up much further by working with American Title to ensure that I closed with electronic signature's and via a video teleconference with a notary public for documents to me signed under oath. Kennedy Kugle is the best loan officer I have ever worked with in mortgage loans, with his contributions of exceptional care for Veterans United complements the reputation of the companies' great professional and ethical standards and should be considered for a nice bonus for his faithful services. Kennedy, Maria and I thank you immensely for our experience a second time with you.

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5 out of 5 Stars

I want to express my sincere appreciation for the outstanding service provided by Ryan Ashburn - Loan officer - throughout my loan process. From start to finish, Ryan demonstrated exceptional professionalism, clear communication, and a deep understanding of the lending process that made every step smooth and stress-free.Ryan and I developed a strong rapport early on, especially due to our shared military experience and commonality. That mutual understanding created a level of trust and comfort that truly set him apart. His commitment to getting my loan funded on time was evident in everything he did.In addition, Ryan referred me to Matt Iannacio& Team, an excellent realtor who provided professional, detailed, and attentive service in helping us find the right home. Matt’s dedication and expertise made the home-searching experience efficient and enjoyable.I also want to acknowledge Joshua Grove, the loan processor, for the excellent job he did. Joshua was organized, responsive, and thorough, ensuring that every detail was handled efficiently.Additionally, Susan Ripley from the Lighthouse team provided outstanding support. Her guidance, communication, and follow-through helped keep everything moving in the right direction.Overall, Ryan Ashburn ( Loan Officer )and his entire team delivered a top-tier experience. Their professionalism, teamwork, and genuine care for their clients exceeded my expectations. I highly recommend them to anyone seeking a smooth and successful loan process. Keep up the great job in helping Veterans!!

5 out of 5 Stars
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It was very easy to get things set up through VU.

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