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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,451 reviews
766 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,451 unfiltered reviews

Starting on Page 5 of 15,182. Return to Page 1

5 out of 5 Stars

Jeff was the utmost professional, extremely punctual, and excellent at running the numbers. He provided multiple home-buying options and broke everything down in a clear, simple way that was easy for me to understand.We were working across a significant time difference, but that never affected his responsiveness. He was great at establishing clear lines of communication, and I always knew when he was available, working on something, or able to respond.I would highly recommend Veterans United to anyone looking to buy a home. They made the process streamlined and hassle-free, and I felt less stress buying a home than I have with many other major decisions.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

4 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

I would like to take a moment to sincerely thank the entire team at Veterans United for their outstanding support throughout my home loan process. From beginning to end, the experience was smooth, professional, and very well organized.Joseph, Keagan, Alyssa, Tammy, Jasin and others that I didn't mentioned demonstrated exceptional work ethics and were extremely helpful every step of the way. Their knowledge, patience, and willingness to answer every question gave me confidence throughout the entire process. They made what could have been a stressful experience feel manageable and straightforward.I truly appreciate the dedication and professionalism each of them showed. Their teamwork and commitment to helping veterans is clearly evident.I highly recommend Veterans United 10 out of 10 to all of my brothers and sisters in arms who are looking to purchase a home. Thank you again for your service to those who have served.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars

Outstanding Loan Officer and staff

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

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5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Our whole team was great to work with. This is the second loan we’ve used VU for. Would recommend.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars

This is the third time I’ve worked with Veterans United to get a loan to buy a house. All three times have been amazing and seamless. This time around I considered and even talked with several banks and credit unions around the area - none of them could match the interest rate nor quality of service like Veterans United. The steps are clearly laid out and easy to understand. Uploading my documents was easy. Contacting my team was also easy and supportive. For me, Veterans United is the BEST! Thank you Jeff M and Mirza and your team of professionals at Veterans United! We are in our new home and loving it!!!!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

Rebecca Fowler made the experience absolutely amazing. She reached out to me at the very beginning and made sure I was comfortable from the start. She was respectful and seemed to truly honestly care about my well being. She was always available, prompt and I could feel her smile through the phone conversations and text. From beginning to end , never wavered. I will remember her as much as buying my property.

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

4.5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

3.5 out of 5 Stars

We are happy to finally be closed on our loan and to have a lower interest rate. However, the process was rough and very frustrating. Due to not being informed at the beginning of the process that we needed a certain document, it took way longer than it should have, If we had been told of the need for this form, we could have started working on locating it when everything got started and not two days before we were supposed to close the first time. Instead, it took months to locate this form and get it corrected to where we had to pay for inspections AGAIN! VU made it right in the end, but we let them know how angry we were.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

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5 out of 5 Stars

Everything went smooth from start to finish. The speed and efficiency was outstanding. I will absolutely recommend VU if the opportunity arises.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Used them twice now and I would use them again. Professional and courteous.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

They walk you through the entire process

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Love it

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4.5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

The process went extremely smooth and the team of experts at Veterans United helped with every step of the way to purchasing our first home!

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars

Thanks to all you professionals. It's great what you do for veterans and you made it easy.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars

Could not have been a better and easier experience made home buying a breeze and no complications at all

headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

4.5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

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