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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,759

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with Veterans United was stress free and seamless. Would definitely recommend their services to family and friends and would definitely come back to refinance other loans. Thank you.

5 out of 5 Stars
Would Recommend

"As a USMC Vet and first time homebuyer, it was paramount to work with someone with strong skills and experience. We worked with JAMIE ITAMOTO for over a YEAR, and the dedication and support she provided in helping us secure the perfect home and loan were TRULY Exceptional 100%. Throughout the entire process, JAMIE ITAMOTO was always available to answer questions, offer guidance, and ensure we understood every step. Her knowledge, professionalism, and commitment to finding the best possible loan options made a complex process so much easier. Even when challenges arose, JAMIE CONSISTENTLY remained patient, persistent, and solution-oriented. We couldn’t be happier with the outcome and are so grateful for her hard work. We HIGHLY recommend JAMIE ITAMOTO to anyone looking for a reliable and dedicated loan officer🫶🫶🫶

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jamie has the most professional work ethic I have ever seen. Her attitude and energy on this project was truly exceptional! The level of detail and dedication she put into every aspect really stood out, and the results speak for themselves. She made a huge impact on me and I would gladly recommend her to other people, she clearly went above and beyond to deliver excellence. Great job!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Kennedy really took care of me on this new loan. I'm really lucky to have had his help with all of this. Thanks again!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The loan process was the easiest we have encountered so far.

5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Great team. Simple process. I really like the app to upload documents, which made it easier and organized.Thank you!!!

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jen has been so awesome to work with. Her genuine personality and professionalism, and her ability to connect is very special that you do not find in others. From the moment we spoke, I knew Jen had our best interests in mind and ensured we got the home we loved and dreamed of. From the Poblete’s, we’d like to thank her and her team so much for their tireless work and efforts. We know they worked hard for us. And we are very lucky to have her as OUR Loan Officer!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

Not really anything else to add. Again Kennedy IS Amazing, and VU made the process of buying our home pretty easy.

5 out of 5 Stars
Would Recommend

Kennedy and team is awesome and highly recommended!!!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 2,759 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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