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Honolulu, HI Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,073 reviews
423 new reviews submitted this week!
99.3%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 3,073 unfiltered reviews

Starting on Page 46 of 103. Return to Page 1

5 out of 5 Stars
5 out of 5 Stars

Definitely will recommend to a friend! VU assisted me in everything. Always sure to answer questions I had and the process and updated portal was easy to work with when it came to the loan process AND the house hunting process with my realtor.

5 out of 5 Stars

Veterans United had been recommended to me by another veteran friend of mine whom served with me many years ago. Veterans United has lived up to his recommendation and surpassed our expectations. Thank you for such wonderful service. Your organization should be proud. Moving forward, I will refer your services to fellow veterans looking for a home. Thank you again.

5 out of 5 Stars
5 out of 5 Stars

We are very happy with our experience with Veterans United Home Loans and would not hesitate to use them again in the future. They were top notch throughout the whole loan process. Thank You Veterans United Home Loans for making the process simple with both the excellent website and excellent loan specialist!

5 out of 5 Stars
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5 out of 5 Stars

If you are looking for a wonderful outstanding group who work well and are informed with military Memeber this is the company to go with, we could not ask for a better experience- Well done

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

We highly recommend Veterans United to potential Veteran homebuyers because of our great experience refinancing our home with them.

5 out of 5 Stars

Veterans United is great they will assist you along the way, taking you step by step from beginning to end. Wonderful, caring and always willing to help.

5 out of 5 Stars
5 out of 5 Stars

Our refinance for our home loan went very smoothly. Melody Remular and Angelia Jackson were fantastic and always kept us updated on our process. We loved being able to sign in online to see the status of our loan and upload documents. Thank you to the entire team that assisted us through this process. We would definitely recommend Veteran's United to our fellow veterans. Mahalo for supporting our military veterans.
Michael and Cathie Henderson

5 out of 5 Stars

Tanya Au was amazing! There were so many stumbling blocks placed in our way from the seller/seller’s agent that Tanya negotiated us through. There were also issues with paperwork being improperly filed from the Escrow side of things. We feel quite fortunate that Tanya stayed with us, worked to get the extensions we desperately needed and talked us “down from the ledge” on a few occasions.

5 out of 5 Stars
5 out of 5 Stars

Veterans United team made it quick and easy! Nani was amazing she was able to make the process less complicated for me! As a first time homebuyer I was nervous and had questions. I was able to easily contact Nani when I had questions! Definetly would recommend using Veterans united.

5 out of 5 Stars

Cautiously, our search for home loans began online. United Veterans Home Loans connected us to a local Hawaii team and that immediately help build our trust. They greeted us with so much Aloha! They understood and could relate to our local lifestlye and needs.
However, it was our loan officer, Melody, her hard work, kindness, and drive to support, inspire, and motivate our steps to final ownership that allows us to give a high, outstanding rate of performance and service to Veterans United Home Loans!

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5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

My refinance with Veterans United Home Loan was effortless. My original home loan and, now my refinance, both with Nani Serrao was an experience beyond belief!! I can't begin to thank Nani for her awesomeness!
Thank you,
Clay

5 out of 5 Stars
5 out of 5 Stars

This is the best experience that I ever had with attaining a mortgage. Tanya Au was so helpful, kind, patient, understanding and knowledgeable with me. I’m very happy that she was my loan specialist. Also I’m so happy that I went with Veterans Unites for my mortgage.

5 out of 5 Stars

Veterans United is the best decision I have made in a long time. They provide safe and reliable resources to there clients to fulfill the dreams of being a home owner. They understand the hardships of serving and strains that can arise during your process. 10 out of 10 in my book.

5 out of 5 Stars

I can't say enough about working with Tory and her team at Veteran United. First Class service from day one until I closed on my refinance. I was never "sold" anything, just straight forward rates and was told what I can and cannot negotiate items on. (title companies, inspectors etc.) EXTREMELY happy with my refi process and great rate! I highly recommend Tory and Veterans United.

5 out of 5 Stars
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