This is such a great person and outstanding leader in my opinion!
Nick & Eric were great to work with they made everything go very smoothly! They were always available for me and able to answer all my questions and take care of all my needs in an outstanding fashion.
Veterans United! You guys, Rachel and the team was outstanding! Started this process weeks away from coming back to America from a year long deployment and because of you guys not only a plan but a goal I set before leaving on my deployment was accomplished and me and the family can't thank you guys enough! Hopefully it's not the last time you guys hear from me. However, you guys have my word for recommendations! Hoah!!! Go green 💚
For all veterans needing help,v/u is THE place to go..teams of respectful loving caring very knowledgeable people to get you what you want ! Listen to them and they will make it happen for you.my wife and myself are very glad they helped us! All our blessings upon them all.thank you.cordially REV.RONALD AND CAROL COOK! p.s.going to miss you all!!!
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Unnecessary personal questions regarding owned property.
The online platform made life so much easier and kept me organized during the process. The loan team were my personal cheerleaders through the process, especially when things were stressful or didnt go as expected.
My wife and I would like to thank the entire team at Veterans United for making our first time home buying experience a pleasure! We were beyond satisfied with the honest and valuable customer service we received during the entire process. Our home is everything we dreamed of and more. Thank you, from the bottom of our hearts for helping us buy our first and forever home! We are so grateful and couldn't have asked for a better team!
Veterans United is the the greatest organization for VA loans. They take care of you before during and after the closing. They information and education provided makes them the best organization for Veterans. 5 out of 5 stars!
Amazing team! Easy and great process and was very timely with answers to any questions i had!
I appreciate the support from Veterans United but I feel that the bare minimum was done to assist me. The fees were too high and I was provided a lender credit that went from 1200 to 0 with no explanation, although I asked why at least 5 times. Again, there was no hassle, but I feel that I was over charged, considerably.
Response from Veterans United
Hi Candice,
Thank you for sharing your experience and for giving us the chance to be part of your homebuying journey. I’m really sorry to hear that you felt the support you received didn’t meet your expectations and that you didn’t get clear answers about your lender credit. That kind of uncertainty can be frustrating, especially when it comes to costs and fees.
Transparency is really important to us, and I appreciate you speaking up about where we could’ve communicated better. I’d like to make sure your concerns are fully reviewed so you can get clarity about how your final loan figures were determined. When you have a moment, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. They’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and can take another look at your file with you.
For the second time, our home purchase through Veterans United was a breeze, thanks to Jake Hansen and Brooke Doolittle! We would recommend Veterans United to all our friends and family.
As a Veteran Home Buyer my experience with Veterans United was great!!
Absolutley the best customer service. Very helpful and caring. Would recommend 1000 time over! Thank you Chris and the team!
I was nervous coming into purchasing a house and VA united helped ease my mind on many things and am more confident about my situation
