My team at Veterans United (VU) made my first time VA home refinancing benefit process very easy and understandable. My VU portal made responding and uploading documents very convenient and most important safe and secure! Lenni and Angelia were both very responsive, knowledgeable, and have exceptional customer service skills, always patient and polite. Their expertise helped me work through some unique circumstances that came up during the loan process. I recommend Veterans United to anyone interested in using their VA home loan benefits. Much Mahalo to VU and Lenni and Angelia!
There are many "veteran service" organizations that advertise for and claim understanding of the veteran's needs and wants. Many are simply civilian run organizations that traffic in Veteran programs and use standard processes/underwriting in conducting business. No different from any mortgage company. Veterans United was different. My process was handled well and with the type of knowledge and understanding befitting those of us who have served, and were harmed, while in uniform. My Loan Specialist gets the MSM for duties that bring credit upon herself and the Veterans United team. Mike Colson, MBChB PhD CDR (USN Ret)
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Veterans United had been recommended to me by another veteran friend of mine whom served with me many years ago. Veterans United has lived up to his recommendation and surpassed our expectations. Thank you for such wonderful service. Your organization should be proud. Moving forward, I will refer your services to fellow veterans looking for a home. Thank you again.
We are very happy with our experience with Veterans United Home Loans and would not hesitate to use them again in the future. They were top notch throughout the whole loan process. Thank You Veterans United Home Loans for making the process simple with both the excellent website and excellent loan specialist!
