Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,986 reviews
591 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,986 unfiltered reviews

Starting on Page 3 of 15,033. Return to Page 1

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4.5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

Sheldon, Danielle and the team went above and beyond. No matter how difficult our information was to obtain, they helped us find a way. We would not have our home without them! They are genuinely the sweetest people I have ever had the pleasure of working with. I can not recommend them enough!!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars

Josh and his team are absolutely wonderful.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

4.5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars

Tommy Purk made it possible for me to close in 3 weeks. Excellent work and very much appreciated.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

My team was efficient and detailed. Prompt to respond and very thorough.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

I felt very supported through every step of the process and that’s super important as a first time homebuyer.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

Ready to see for yourself?

Experience first-hand why 358,570 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Very good work

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

We worked with Liz Tilley and Brenda Kelly. They are an amazing team, we hit a lot of obstacles during this process and they were there every step of the way.

headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

4 out of 5 Stars

Very good professional friendly staff. Good Communication with texts emails and phone calls. Was always there to listening to my concerns and any questions I may have had. And answered any concerns and questions in a timely manner.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

I was very nervous the team told me what I needed to do every step of the way it went so smooth.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Super easy

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

Ready to see for yourself?

Experience first-hand why 358,570 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Working with Jake and Rachael was an absolute pleasure during our home buying process. Both were punctual with communication and kept us informed through the entire process. 10/10 recommend.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Malachi is incredible! Bae’s wonderfulness is contagious! Jake’s attention to detail and drive is commendable. Thank you for the quick 30 day close!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Thank you Samantha and team for the Echevarria family. Easiest, smoothest and most professional team ever. We appreciate your team for all you have done!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars

Very helpful throughout the process. Approaching/on closing date, seemed to be waiting on certain documents that should've been taken care of in a timelier manner. Overall, very helpful and made the process easy. I will definitely use Veterans United again.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars

Outstanding work ethic and very trustworthy towards their clients. I highly recommend their services.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

The team was amazing it was my first home I bought and they made it so easy

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top