Doug and Ashlyn were superstars during this 7 month long process! Yes…I said 7 months! However, that had nothing to do with them or VU. The personal process I was going through was nebulous to say the least. Both Doug and Ashlyn were patient and always readily available to answer any questions I had. Furthermore, the communication was better than I could have ever expected! From Doug and Ashlyn’s direct text messaging to the seamless internet experience through VU’s intuitive and easy to understand website; I never once felt lost, ignored, or confused. Great work done because of the great people behind it…Doug and Ashlyn!!! The absolute definition of consummate professionals!! Thank you both so very much!!!
Benjamin is awesome knows everything you’ll ever need to know or ask. Couldn’t have asked for a better loan officer to help through this process. He got us all set up and never was hesitate to reach out to us for anything. I applaud him for going above and beyond for us. Like talking with your best friend thanks Ben
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Outstanding attention to detail military 🎖️ grade logistics. Teamwork 💯 percent excellent support complete with final to do list. Outstanding from Sgt Adams USMC. 1st time home buyer.
Yes out standing this is second time I relocated with this team and they made it so easy Thank you all so much
I’ve used Veterans United twice, both times were handled with extreme care, and no pressure was ever added. Heather, Matthew, and Jennifer were definitely the best agents you could ever want! Will definitely recommend them to any veterans in the future. 10/10
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Derek and Ashley were phenomenal throughout the entire process. They kept me informed and answered any questions I had along the way. We will definitely utilize Veterans United again in the future.
I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
Such a smooth process from start to finish. My Team was fantastic and was always a text or call away. Hands down to most smooth process ever.
Fantastic team for the second time. I hope to have this exact team for the next time I purchase a home. I could not be more pleased with the communication and the ease of the process.
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Ryan, Julie and the rest of the team were great! They are patient, helpful and get the job done, quickly and professionally.
The full team are professional, extremely helpful, and incredibly diligent in the work they do. I am so greatful for their expertise and assistance in providing the best service and securing my loan. Thank you so much! =^.^=
Very easy process from beginning to end. The loan officer was excellent to work with. Veterans United thank you for giving us our dream of home ownership!!!
Veterans United made my first home buying experience easy and stress-free. Bobby Moss and his team were great. There are resources and assistance for seemingly any possible situation that may arise during your transaction.
The Veterans United team was professional, courteous, and prompt in all aspects!
Trey Barrow and his team went the extra mile to provide us with excellent service, would highly recommend, thx again Trey!
VU is my go-to lending partner. This is my 3rd home with Veterans United and their customer service is hands down the BEST!!
