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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,649 reviews
579 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,649 unfiltered reviews

Starting on Page 209 of 15,022. Return to Page 1

5 out of 5 Stars

David, Amber and Zach frequently called for updates and offers of assistance throughout the whole process. It was much appreciated!

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

This team always makes it happen! They definitely will go out of their way to make sure everything is squared away to close. They are willing accommodating and I would recommend them to anyone!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Outstanding experience

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Photo submission from Mauricio A.

Working with Colin Park and his team at VeteransUnited was an awesome experience. After visiting many homes, my wife and I finally found the home we wanted. Colin was there throughout our whole home buying journey and made the process easy. Today I am a proud veteran home owner. I am glad I chose VeteransUnited!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

Amanda and her team are always on top of everything which is such a blessing because we tend to fall behind on our paperwork. They always pay attention to detail and make sure we are taken care of! Absolutely love them!!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

My entire experience was practically seamless. I didn't have stress and they walked me through from beginning to end. They made me feel important. They prioritized every detail. I highly recommend Veterans United.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

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5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

Jaimie and Tara were exceptional and were always there for any questions and made the process simple and easy.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

4 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Photo submission from Bryan H.

Veterans United was great to work with! The process was very easy. The faster you get the items they request the faster the process works. I would definitely use them again in the future. I highly recommend them! Ashton Graf was awesome!! She made the entire home buying process less stressful and easy to understand. She went above and beyond what she had to. I have recommended her and Veterans United to every one of my friends who are veterans.

headshot image of Ashton Graf

Loan Officer: Ashton Graf

NMLS# 1891920

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

4.5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars

Victoria and Amanda worked so extremely hard for my family. They made this process so easy on us. If anything, I slowed the process because. These two ladies, as well as the whole team are greatly appreciated in my family’s new house

headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

3 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

4.5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

4.5 out of 5 Stars

Highly qualified, and professional

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

0.5 out of 5 Stars

I had to haggle for a better rate. For some reason they needed other offers before they could give us something remotely decent on an interest rate. Will not use veterans united again because of that.

Response from Veterans United

Hey Austen,
I’m really sorry to hear that getting to a rate you felt comfortable with felt like such a struggle. You should never feel like you have to push that hard for clarity or support during such an important decision, and I hate that this left you feeling disappointed. I’d really like my team to have the chance to learn more about what happened if you’re open to talking. You can reach out at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
Photo submission from Gilbert D.

The VU team was awesome. During our journey to buying our first forever home ever, I did not hear any words of negativity, they only had solutions to every bump along the journey. We had an awesome flow of communication, I always knew ahead of time what to expect. Once we decided on our forever home, everything fell into place flawlessly. We are very happy and satisfied new homeowners. Thank you Veterans United!!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Matt Torres was great and easy to communicate with

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

Ross and Julie were great. Always got right back to me and never acted like all my questions were a problem.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

everyone was friendly and very helpful.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

4 out of 5 Stars
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

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