Absolutely. Our lender, Andy Moe, is 5 stars. He is always available for questions and we know there are no questions that should not be asked.
My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
Phenomenal service and can’t express how grateful I am for my team at VU!
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All questions were always answered thoroughly and within a timely manner.
I want to give a huge shout-out to Mark, Zach and Jaclyn at Veterans United! Your professionalism, patience, and dedication made the entire home-buying process smooth and stress-free. You truly went above and beyond to take care of me and my family, and we couldn’t be more grateful. Thank you for supporting veterans and their families the way you do!
Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.
The Team at Veterans United are an amazing group of people. They were beside us all along guiding us through this adventure to our successful home purchase. Special shout-out to Corey, Eli, and Thomas. They are kind-hearted folks of great integrity, patience and professionalism. Many thanks to everyone at Veterans United 🙏🏻
Your team was great and very responsive anytime I had a question. Also they got everything to me quick so I had time to go through the documents and get them signed and returned.
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The Veterans United team made this a very easy and memorable experience... big thanks to NEAL ROEDER....y'all were amazing!!
This is the second time we've worked with you. The first time was such a great experience that when we wanted to re-fi this time, we knew exactly who to call - Sam Brown with VU!
Sam helped us when we purchased our home and is a fantastic representative of your organization. He's the perfect blend of professionalism and friendliness, he knows his stuff, he cares about his customers, and we trust him. As someone who recruits for a living, I would encourage you to hold onto him - he's definitely good for your business!
In addition, your process and systems are easy to use, and the extra touches and evident appreciation for our Veterans is refreshing and much appreciated. We can honestly say that working with VU has been a pleasure, and we thank you very much!
Veterans United made refinancing easy, put more money in my pocket monthly.
Matt and Sam were awesome to work with, every step of the way I felt supported.
