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Honolulu, HI Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,031 reviews
661 new reviews submitted this week!
99.3%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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5 out of 5 Stars
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Veterans United made the entire homebuying process as streamlined as it could be. Their representatives handled all the heavy lifting & set very manageable expectations. I would highly recommend them to anyone seeking to buy a home!

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Extremely thankful for the whole team! Thank you! 10+ rating all around!

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5 out of 5 Stars

Veterans United has a great website that makes it easy to follow the process. There are training videos as well. The To Do list is great and makes it simple to upload documents. When combined with the excellent staff, you can’t go wrong with Veterans United.

5 out of 5 Stars

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5 out of 5 Stars
5 out of 5 Stars

Working with Veterans United was stress free and seamless. Would definitely recommend their services to family and friends and would definitely come back to refinance other loans. Thank you.

5 out of 5 Stars

"As a USMC Vet and first time homebuyer, it was paramount to work with someone with strong skills and experience. We worked with JAMIE ITAMOTO for over a YEAR, and the dedication and support she provided in helping us secure the perfect home and loan were TRULY Exceptional 100%. Throughout the entire process, JAMIE ITAMOTO was always available to answer questions, offer guidance, and ensure we understood every step. Her knowledge, professionalism, and commitment to finding the best possible loan options made a complex process so much easier. Even when challenges arose, JAMIE CONSISTENTLY remained patient, persistent, and solution-oriented. We couldn’t be happier with the outcome and are so grateful for her hard work. We HIGHLY recommend JAMIE ITAMOTO to anyone looking for a reliable and dedicated loan officer🫶🫶🫶

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Jamie has the most professional work ethic I have ever seen. Her attitude and energy on this project was truly exceptional! The level of detail and dedication she put into every aspect really stood out, and the results speak for themselves. She made a huge impact on me and I would gladly recommend her to other people, she clearly went above and beyond to deliver excellence. Great job!

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Ready to see for yourself?

Experience first-hand why 2,404 homeowners give us a perfect score!

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5 out of 5 Stars
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Kennedy really took care of me on this new loan. I'm really lucky to have had his help with all of this. Thanks again!!

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