Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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They were very knowledgeable and patient enough to take the time to explain everything in a detailed manner. Also, they were superbly professional, courteous and considerate. Absolutely pleasant to work with. I recommend this company whenever I can.
The entire staff from top to bottom was outstanding. Of particular note was Mr. Rylan Maddox's assistance. His patient and thorough explanation of the process reduced our stress as we went proceeded through the loan paperwork.
My wife and I have been pleasantly surprised by the way Veterans United has handled our transaction. We thought for sure that there would be obstacles and roadblocks due to our personal circumstances, however, your team was able to overcome our fear
The loan was transferred to multiple people throughout the office and no one had a clear picture of the status of our loan. It took entirely too long to get a closing date and the closing date was delayed multiple times due to miscommunication.
Very helpful, only a phone call or text away. These guys are good! My wife and I know that they have our best interests in mind. We rely on their advice 100%!
The knowledge and interest that my mortgage was handled with made the experience a good one.
Everyone was exceptionally helpful and prompt in assisting with our loan process.We also want to especially thank Destiny Carillo who was exceptional in helping us through our entire loan process.
The entire process was the most stress-free and efficient one we've experienced to date. Thank you for the great service!
Veteran's United provided great service through fast and friendly interaction. VU made the home buying experience quick and painless to go though.
We were skeptical and worried about the logistics of buying a home, but our Loan Officer made it easy for us. And everyone at the Waipio office was kind and always made us feel welcome.
Shawn and his team were extremely helpful!
Shawn and Kai were amazing and always available. I have and will continue to tell people about them.
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They work fast and on my schedule
Outstanding personal attention that made a stressful transition for our family extremely easy and carefree.
Even though my loan officer had changed cue to a promotion, the process was seamless. Everything was explained so that I could understand. All my questions were answered. All of my phone calls were returned in a timely fashion.
Jason Scott is an exemplary asset to VU and I have already endorsed his expertise to family and friends and will continue doing so.
