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Honolulu, HI Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,038 reviews
844 new reviews submitted this week!
99.3%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 3,038 unfiltered reviews

Starting on Page 83 of 102. Return to Page 1

5 out of 5 Stars

It was a smooth experience. Any complications were handled with excellent assistance.

5 out of 5 Stars

VU has been a Godsend in my life...and I am telling everyone I know about them.

5 out of 5 Stars
4.5 out of 5 Stars

Outstanding service from Tori and Kevin! They made our process and enjoyable one. It went very very helpful.

5 out of 5 Stars

The office is clean and very homelie.

5 out of 5 Stars
4 out of 5 Stars

Everything was great just wish the whole process was done faster without all the delays but I guess that is expected.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

I recommend VU to everyone I overhear looking to buy. Its simple, since you only deal in VA Loans, you truly are the experts. You understand our benefits, work in the Hawaiian islands, and truly care.

5 out of 5 Stars
2.5 out of 5 Stars

Was more of TG's issues from what we understand, but the many delays and paperwork complications made the experience highly stressful on us, as well as, our children.

5 out of 5 Stars

The people of Veterans United Home Loans are very knowledgeable. They went out of their way to assist us and get our home on time. They were always on top of things and was very informational as to what was needed.

5 out of 5 Stars
4.5 out of 5 Stars

Initial pre-qualification process and end was very quick and easy.

5 out of 5 Stars

The customer service was amazing. Any questions I had they answered without making me feel of an inconvenience. They made me feel great 110% of the time.

5 out of 5 Stars

Everyone at VU was indeed and helpful and I never felt like I was a burden on them.

5 out of 5 Stars

Veterans United Home Loans had a wonderful staff that was very knowledgeable and considerate. The whole process was very smooth and we were always updated on our loan status. Great organization and great people.

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

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4.5 out of 5 Stars

I have a grandson who may like to get a home too.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Very supportive team! They Sheryl addressed all my concerns instantaneous.. Particularly around the holidays. Even when she was off from work, she would answer my emails and texts after hours. We love Sheryl, Kevin, Cathy, and Jody!! Thank you all!

5 out of 5 Stars

All of the people involved, Rylan, Tonya, and Nani were outstanding at their jobs!! They made the process go smoothly and quickly. I would highly recommend these people for any other VA home loan process!! Thank you so much for all of your help!!

4.5 out of 5 Stars
5 out of 5 Stars

Everyone at VU was terrific. Whenever I came to the office, I was treated just like family. They are the type of people that I would invite over for dinner and hang out with on the weekend.

5 out of 5 Stars
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