Your underwriter for my loan sucks. I did not enjoy working with them. I had an allotment going to my GF in case I died while deployed. I explained that. He wanted to which I felt was calling me a liar. I showed proof and he held me hostage and made me stop my allotment. That’s insane. He said I could start it back up after I got approved. Where is that integrity? He sucks!!!!! I can’t say that enough. Look into your policy.
I couldn't envision a more streamlined loan approval process for our first home loan. Kennedy provided a clear path through what could have been a confusing and overwhelming process from loan application to approval. Every step of the way was explained, and it seemed that nothing but good news came from Kennedy on behalf of VU: Rate buy-down, lending credits, even accommodation regarding signing and funding dates. Thank you to Kennedy and the entire VU team for this amazing experience of the biggest purchase of my life.
Jaime was very helpful from the very beginning. She kept me up to date on everything, even before I got the email/to-do list. She was super informative & gave us options on what's the best route to go after our loan lock was about to expire due to an uncontrollable circumstance. Carly our Branch Loan coordinator was excellent as well. She kept our communication with title & Escrow going very smoothly. She was the voice of reason for all the bumps in the road. Thank you ladies so much!! We couldn't have closed on this home without you!!!
Ready to see for yourself?
Experience first-hand why 2,086 homeowners give us a perfect score!
Veterans United was easy to work with and our loan officer was great, however the rates are not very competitive compared to other military banking institutions. At time the rates were 0.5-0.75% higher. I would suggest either lowering your rates or allowing for a re-lock if rates drop after the initial lock. In the volatile market we currently are in this will help keep customers and truly allow the lowest rates for the customer.
As a first time homebuyer, it is extremely overwhelming. After requesting for a quote, Veterans United quickly gave us representatives and checklists to complete to make it much simpler to attaining that goal. Each member was great at following/checking up on the progress, answering questions, and walking through each step. We could not have done gotten a place without such a great team at Veterans United!
Spencer at Veterans United helped me to realize my dream of being a homeowner again. Spencer has a passion for helping veterans making the process smooth. He is knowledgeable, friendly, and a hard-worker answering my questions and always being quick to respond. Thank you Veterans United for all you do to support our veterans! Mahalo, Garriss
