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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,692

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We are very satisfied with Veteran’s United.
I called several other mortgage companies, before I called Alex. He answered my call, and even changed his schedule to meet us that same day.
Great service!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Both my loan officer and real estate agent made my process smooth to purchase my home. Neither need any work of improvement because both are perfect at their jobs. Very patient the both and very quick with getting or giving responses through email.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Thanks for everyone’s help, everything was a smooth transition because of you guys.

5 out of 5 Stars
Would Recommend

Positive experience overall. No complaints.

5 out of 5 Stars
Would Recommend
2.5 out of 5 Stars
Would Recommend

Honestly, the underwriting process was brutal. Maybe that has more to do with the cost of the home and the current market than Veteran's United per-se but the support staff that I worked with directly were amazing and held the whole process together.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Your underwriter for my loan sucks. I did not enjoy working with them. I had an allotment going to my GF in case I died while deployed. I explained that. He wanted to which I felt was calling me a liar. I showed proof and he held me hostage and made me stop my allotment. That’s insane. He said I could start it back up after I got approved. Where is that integrity? He sucks!!!!! I can’t say that enough. Look into your policy.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is my second experience with Veterans United and both have been positive. Recommend people use them.

5 out of 5 Stars
Would Recommend

Great overall experience and was happy on how quickly I was a able to close on buying my new home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Okay on a real note. The solo cups and cooler bag is the best gift I've ever received ever. I'm saying this trumps any birthday gifts, christmas gifts, etc.
Can't thank yall enough!

5 out of 5 Stars
Would Recommend

The loan process with Veterans United Home Loans was super easy. As a first time homebuyer I was concerned about the whole process, but it ended up being super easy. The website is also very well run. I would recommend doing a home loan through Veterans United Home Loans to anyone.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Wonderful experience, thank you all so much!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

From the time we started working with Veterans United everything went very quick and Professional. I would recommend Veterans United to all my family, friends and other VA Vet.

5 out of 5 Stars
Would Recommend

Christina, Alisca and Carly worked seamlessly together to make this process really great. Any questions I had or any important information was provided hassle free. Thank You team you’re doing well.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I couldn't envision a more streamlined loan approval process for our first home loan. Kennedy provided a clear path through what could have been a confusing and overwhelming process from loan application to approval. Every step of the way was explained, and it seemed that nothing but good news came from Kennedy on behalf of VU: Rate buy-down, lending credits, even accommodation regarding signing and funding dates. Thank you to Kennedy and the entire VU team for this amazing experience of the biggest purchase of my life.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 2,692 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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