Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,019 reviews
574 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,019 unfiltered reviews

Starting on Page 8 of 15,034. Return to Page 1

4.5 out of 5 Stars
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars

My entire experience from beginning to end went well. Once I was pre-approved, the team really went above and beyond to advise and support me. The person who absolutely deserves all the praise and accolades is Zach Kieffer. He is the most pleasant, smart, and patient person I have ever dealt with. Time and time again, he never hesitated to answer any question I had. I had a ton of questions. He was well spoken, polite, and explained to me everything that I could ask him. He always answered my emails. He always answered my phone calls. Towards the end of the process, I had several questions. I was nervous. It happened to be on a Saturday. I emailed with the knowledge that he would probably not answer them until he got to his office on Monday. I was totally surprised to see that within an hour, Zach had gotten back to me and calmed me down, and talked me through the problem I was having. He is an asset to Veterans United. I hope this praise does not fall on deaf ears. He deserves to be acknowledged for his hard work and dedication to his clients. Thank you

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

Mike and Jeff were there for me whenever I needed answers.
It was a long road in this case and I really felt well taken care of.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars

2nd time using them. Tim and His team were great. He said 45 days offer to close and we did!

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

You guys were there for me thru the entire pricess... inwas worried that this process would be overwhelming but your team and our realtor made it a lot less stressful

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

Ready to see for yourself?

Experience first-hand why 358,601 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The help I received was awesome and I appreciate all the hard work. I thank all of them. They are the best.

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

Thank you for making my first time home buying process so smooth

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars

I would just like to say the whole team was so helpful and patient especially given this was my first time purchasing a home and taking on such a big responsibility. They made me feel comfortable and assured me that they were here to help every step of the way!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Amanda and team are the absolute best! They answered all our questions and made sure we were taken care of every step of the way!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

4 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

Ready to see for yourself?

Experience first-hand why 358,601 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Lisa was OUTSTANDING! Along with her team Melissa and Holli, they treated me like family! I was buying my first home and I had so many questions to make sure I had all the details! They took care of me as one of their own!!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Craig was AMAZING to work with. He made this process so easy and was always available if I had questions. I will definitely be recommending him and Veterans United!

headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

We have worked with Dustin Johnson twice now and he is amazing. Always on top of it and never hesitate to ask if we need assistance on how to gather the information we need. He and his team always responded immediately to our emails no matter what time of day it was, even on a holiday. Would recommend working with Dustin to anyone!!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Another great loan with Chris and company. Always a pleasure!!!

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Working with Veterans United was an outstanding experience from start to finish, and I cannot say enough great things about Hanna Schwartz and the entire loan team. From day one, they were incredibly thorough, responsive, and genuinely friendly, taking the time to answer all of my questions and explain every step of the loan process in a way that made me feel confident and informed.Hanna truly went above and beyond. She was patient, knowledgeable, and took the time to walk me through every detail, no matter how big or small the question. Her professionalism combined with her warmth made what can often be a stressful process feel smooth and manageable. Even now, after closing, she continues to be available and willing to help, which speaks volumes about her dedication and care.The entire Veterans United loan team was phenomenal, and I honestly don’t have enough words to express how grateful I am for their support. If you’re looking for a lender who is knowledgeable, thorough, and truly invested in your success, I highly recommend Veterans United — and especially Hanna Schwartz.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top