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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,709

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I'm so thankful for the team at Veterans United! Danny and Carly were total rockstars in providing all of the most accurate information that I needed throughout the process. I will definately be telling my fellow veterans about this amazing VA Loan team that is just a call or email away. Thanks again!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

As mentioned before, I honestly could not have asked for a better team for my first home. The team as a whole made me feel very comfortable with every move we made as they showed patience and organization.

5 out of 5 Stars
Would Recommend

I have had the absolutely best home buying experience with Veterans United. Our loan officer Kennedy Kugle was extremely friendly, and knowledgeable. Kennedy was very quick with responses and communicated frequently throughout this process. I really appreciate him in helping us with our dream home.
Furthermore, Veterans United website is streamline and easy to navigate. The “to-do list” was very helpful in keeping all tasks organized. Additionally, the recommended videos on the website provided valuable information for each step and answered many questions that I had. I am so happy I chose Veterans United! Thank you Kennedy 🙏 Thank you Veterans United 🙏

5 out of 5 Stars
Would Recommend

Would recommend to any and all !

5 out of 5 Stars
Would Recommend

My loan officer Kennedy Kugle was not only able to blow any other lender out of the water in terms of financing, his impeccable service to Veterans deserves recognition of the highest accord. Late nights, weekends, holidays, I was telling him to take it easy but he wouldn’t stop trying to help and make my first home purchase as smooth as possible. And he succeeded because my real estate agent couldn’t stop talking about my purchase was one of the smoothest transactions he’s ever seen. Thank you so much Kennedy. If he ever joined the Army he’d be Soldier of the year, NCO of the decade material for sure.

5 out of 5 Stars
Would Recommend

I 100% recommend Veterans United and Spencer Garcia specifically. You've helped make my dream a reality and for that i am grateful.

5 out of 5 Stars
Would Recommend

I'm very happy and satisfied to have chosen Veterans United to handle my needs and guide me through the home buying process. Team was super professional, knowledgeable, honest and available for anything I needed. I felt like I was a part of the family who was trying their best to help me get a home. You guys are HOME LOAN STARS;
THANK YOU!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would recommend United Home Loans to anybody that was a vet and was in the process of purchasing a home! Everyone extremely helpful and friendly, always there when needed, even though I’m still here in California. Thank you everyone!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank you to everyone at veterans United home loans. Our loan team was amazing. They all worked together to help us achieve one of our many dreams in life , to one day own our own home.
This couldn’t have been possible with out all your help. My family and I thank you all from the bottom of our hearts. Mahalo ❤️

5 out of 5 Stars
Would Recommend

This process was very easy and enjoyable. The team was great and made us comfortable with each step! I am so happy with our first time home buying experience and would recommend to anyone looking to purchase!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We are very satisfied with Veteran’s United.
I called several other mortgage companies, before I called Alex. He answered my call, and even changed his schedule to meet us that same day.
Great service!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Both my loan officer and real estate agent made my process smooth to purchase my home. Neither need any work of improvement because both are perfect at their jobs. Very patient the both and very quick with getting or giving responses through email.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Thanks for everyone’s help, everything was a smooth transition because of you guys.

5 out of 5 Stars
Would Recommend

Positive experience overall. No complaints.

5 out of 5 Stars
Would Recommend
2.5 out of 5 Stars
Would Recommend

Honestly, the underwriting process was brutal. Maybe that has more to do with the cost of the home and the current market than Veteran's United per-se but the support staff that I worked with directly were amazing and held the whole process together.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Your underwriter for my loan sucks. I did not enjoy working with them. I had an allotment going to my GF in case I died while deployed. I explained that. He wanted to which I felt was calling me a liar. I showed proof and he held me hostage and made me stop my allotment. That’s insane. He said I could start it back up after I got approved. Where is that integrity? He sucks!!!!! I can’t say that enough. Look into your policy.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 2,709 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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