Everything up to the point of the signing was great. The negative expierence was the last minute notification of owing money. This was not communicated effectively and telling us some stuff had to be changed last minute was unprofessional.
That was the most convenient and smooth house purchase I have ever gone through. We closed well under the normal allocated timeline. Great friendly service who walk through the process every minute of the way.
Rylan Maddox did an awesome job working with us from beginning to end. He and his team always responded to our emails and voicemails so quickly. Throughout the whole process, it was so great. My agent was very impressed with VU.I'm thankful to VU.
Nathan, adam, destiny, Alexa made us getting a home the best experience every I would most definitely recommend veterans united to all of my brother's and sisters in the US MILITARY.
Rylan and the Team at VA Hawaii have been like family from day one. Taking a guy who knew nothing about the VA Home Loan process (me) and helping my get a home for my family.The biggest mahalos to them!
Veterans United seems to really be aware of the importance of the home-buying process to their clients. They never appeared routine or casual and treated it like the important decision that it is to most home-buyers.
Everyone from the Veterans United Home Loans staff were very courteous and helpful. They gave me and my family the feeling that they were really there to help us in every way possible.
Very educational on the whole process. We started with the Lighthouse program and followed the instructions and was able to get my credit score where we needed it. The loan process was a very straight forward.
It was great! Everyone was friendly and helpful, answered any and all my questions, and help calm my nerves when things weren't going as smoothly as I wished them to. Thank you all. Love my new home.
I think the agents should refrain from telling their clients anything that would suggest that a loan has at any level been approved until it is actually approved. I can't tell you how many times I was led to believe that we were close to closing.
See all 3,022 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.
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