Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Thanks to Nani for always being so pleasant and responsive!
The process for a first time home buyer was way less complicated and actually fun to do with VU. They were with you every step of the way and really looked out for military families.
Nate Bernier with Veterans United and Joleen and Janel with Military Home Source all did an excellent job...Our first and best homebuying experience...
I have had nothing but exceptional service from Veterans united, from my first inquiry to closing.
I found it fun and exciting going through all the steps, home buying through Veterans United Home Loans.
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First time home buyers here on the Big Island, Hilo, HI and the team at Hawaii Veterans United Home Loans made it seem like such a breeze buying a home. Nathan BERNIER and Destiny CARRILLO were both professional and personable, a pleasure to work with. From attending a couple of their seminars under Tony DIAZ, all the way to signing the closing disclosure, my wife and I confided in Veterans United Home Loans because of their shared experiences and hard work. KUDOS to BERNIER and the team, God BLESS!
Jason and his team truly make us feel like family and friends. They really do go above and beyond to satisfy their clients. They are amazing!
The only issue I had was the misunderstanding of paying closing cost. I originally wanted to pay a portion of the closing cost with hopes of bringing down the APR from 4% to something lower. Shawn mentioned that I would be able to do that by just having the funds available in my account prior to closing. At the closing date I followed up with this and I was not able to bring the APR down. The papers would have to be drawn up again and the closing date pushed back. I opted to just keep the 4% but I would appreciate it more if there was more clarity, understanding, and trust in our discussions.
I waited almost 2 years for the VA to put together some sort of DD214 for me to no avail. One call to Brooks Onishi at Waikeli office and within 2 weeks I was qualified.
The best experience I have had when purchasing a home.
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Experience first-hand why 2,410 homeowners give us a perfect score!
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Nathan was extremely helpful, and he made my first real home purchase experience a fantastic one, thank you again Nathan.
Very quick and painless. Follow-up communication is fantastic.
Nate Bernier, handled my intial loan, he was professional, but personable! and very attentive. He was quick to reply to all my questions, it was only natural for me to return to Nate to refinance my loan! Great job!!
