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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,730

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

It is very easy and smooth transition to get to loan process start once I have been pre approved.

5 out of 5 Stars
Would Recommend

Easy, clean, respectful and personable!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great service and accommodation for us buying a home during our PCS move to a different state.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Tory was terrific & remained flexible & understanding.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They were very knowledgeable and patient enough to take the time to explain everything in a detailed manner. Also, they were superbly professional, courteous and considerate. Absolutely pleasant to work with. I recommend this company whenever I can.

5 out of 5 Stars
Would Recommend

The entire staff from top to bottom was outstanding. Of particular note was Mr. Rylan Maddox's assistance. His patient and thorough explanation of the process reduced our stress as we went proceeded through the loan paperwork.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My wife and I have been pleasantly surprised by the way Veterans United has handled our transaction. We thought for sure that there would be obstacles and roadblocks due to our personal circumstances, however, your team was able to overcome our fear

4.5 out of 5 Stars
Would Recommend
2 out of 5 Stars

The loan was transferred to multiple people throughout the office and no one had a clear picture of the status of our loan. It took entirely too long to get a closing date and the closing date was delayed multiple times due to miscommunication.

5 out of 5 Stars
Would Recommend

Very helpful, only a phone call or text away. These guys are good! My wife and I know that they have our best interests in mind. We rely on their advice 100%!

4 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

The knowledge and interest that my mortgage was handled with made the experience a good one.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Everyone was exceptionally helpful and prompt in assisting with our loan process.We also want to especially thank Destiny Carillo who was exceptional in helping us through our entire loan process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veteran's United provided great service through fast and friendly interaction. VU made the home buying experience quick and painless to go though.

5 out of 5 Stars
Would Recommend

We were skeptical and worried about the logistics of buying a home, but our Loan Officer made it easy for us. And everyone at the Waipio office was kind and always made us feel welcome.

5 out of 5 Stars
Would Recommend

Shawn and his team were extremely helpful!

5 out of 5 Stars
Would Recommend

Shawn and Kai were amazing and always available. I have and will continue to tell people about them.

5 out of 5 Stars
Would Recommend

More Reviews

See all 2,730 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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