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Honolulu, HI Reviews

Honolulu, HI Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,059 reviews
735 new reviews submitted this week!
99.3%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 3,059 unfiltered reviews

Starting on Page 66 of 102. Return to Page 1

5 out of 5 Stars
headshot image of Troy Switzer

Loan Officer: Troy Switzer

NMLS# 1532881

4 out of 5 Stars
headshot image of Nathan Bernier

Loan Officer: Nathan Bernier

NMLS# 816249

4.5 out of 5 Stars
headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

5 out of 5 Stars
headshot image of Shawn Sutton

Loan Officer: Shawn Sutton

NMLS# 1462610

5 out of 5 Stars
headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars
headshot image of Tory Tuttle

Loan Officer: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
headshot image of Nathan Bernier

Loan Officer: Nathan Bernier

NMLS# 816249

5 out of 5 Stars
headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

4.5 out of 5 Stars
headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

5 out of 5 Stars

always easy to communicate

headshot image of Nathan Bernier

Loan Officer: Nathan Bernier

NMLS# 816249

5 out of 5 Stars
headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

Ready to see for yourself?

Experience first-hand why 2,431 homeowners give us a perfect score!

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4.5 out of 5 Stars

Efficient, friendly, helpful and professional

headshot image of Brooks Onishi

Loan Officer: Brooks Onishi

NMLS# 1309321

5 out of 5 Stars
headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

3.5 out of 5 Stars

The loan process was slow taking about 3 months. Also the was unessary duplication that required our signatures. Overall, the staff at VU was positive friendly and helpful.

headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

4 out of 5 Stars
headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

4.5 out of 5 Stars
headshot image of Brooks Onishi

Loan Officer: Brooks Onishi

NMLS# 1309321

4.5 out of 5 Stars
headshot image of Troy Switzer

Loan Officer: Troy Switzer

NMLS# 1532881

5 out of 5 Stars

Something to think about - Some of us older folks don't use the computer nearly as much as the younger generations. A periodic phone check would be helpful for us. Otherwise - thank you very much.

headshot image of Brooks Onishi

Loan Officer: Brooks Onishi

NMLS# 1309321

5 out of 5 Stars

Brooks was so friendly and helpful- really made the process easy and enjoyable.

headshot image of Brooks Onishi

Loan Officer: Brooks Onishi

NMLS# 1309321

4.5 out of 5 Stars

Great Service

headshot image of Rory Tongg

Loan Officer: Rory Tongg

NMLS# 1166302

5 out of 5 Stars

I had an unusually complicated transaction but Rory and the crew stuck with me until we cleared all the obstacles.

headshot image of Rory Tongg

Loan Officer: Rory Tongg

NMLS# 1166302

5 out of 5 Stars
headshot image of Rylan Maddox

Loan Officer: Rylan Maddox

NMLS# 973196

Ready to see for yourself?

Experience first-hand why 2,431 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars

They were very knowledgeable about issues related to veterans. Our previous Loan person wasn't and caused to actually lose money.

headshot image of John Sego

Loan Officer: John Sego

NMLS# 1439557

4.5 out of 5 Stars
headshot image of Rylan Maddox

Loan Officer: Rylan Maddox

NMLS# 973196

4.5 out of 5 Stars
headshot image of Brooks Onishi

Loan Officer: Brooks Onishi

NMLS# 1309321

4 out of 5 Stars
headshot image of Larry Gonzales

Loan Officer: Larry Gonzales

NMLS# 1452722

5 out of 5 Stars

Super friendly group. Loved working with them. Made us feel comfortable with the whole process!

headshot image of Rory Tongg

Loan Officer: Rory Tongg

NMLS# 1166302

5 out of 5 Stars
headshot image of Nathan Bernier

Loan Officer: Nathan Bernier

NMLS# 816249

5 out of 5 Stars
headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

5 out of 5 Stars

From beginning to end, first class

headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

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See all 3,059 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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