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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,721

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 2,721 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Tory was amazingly responsive

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

The process took exactly six weeks from start to finish which we felt was just the right amount of time. We experienced no delays and all paperwork was completed in a very timely manner.

5 out of 5 Stars
Would Recommend

Jason Scott was amazing to work with. Knowledgeable and friendly his staff was awesome as well.

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Everything was great. Friendly personnel and easy to contac for my many questions.

5 out of 5 Stars
Would Recommend

Ms Chun was absolutely outstanding

5 out of 5 Stars
Would Recommend

Nathan was very very helpful

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Absolutely 1st Rate Profesionalism, guidance and care for the customer. From the very first meeting to the closure of our home VU has been there in every aspect with honesty in guiding us to a great experience.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This team provides outstanding service and I always recommend them to my friends, co workers and anyone I know who is considering refinancing their home.

5 out of 5 Stars
Would Recommend

Very pleasing experience for such a monumental decision in one's life. Thank you for all the help and guidance!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Rylan and Tonya in the Hawaii office have outstanding customer service and communicate wonderfully.

5 out of 5 Stars
Would Recommend

I was very happy Zoe was able to complete my loan process before going into surgery so I could concentrate on my health

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Didn't realize it was so easy. All it took was a simple application to see if you qualify and how much you qualify for.

5 out of 5 Stars
Would Recommend

The customer service provided is excellent. We couldn't ask or even expect more from the agents. God bless them all.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Tory Tuttle was fantastic from the start, she walked us thru the process and was there for us the entire way. With her this was the best experience of home buying we have had!

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Thank you so much for your loan to us. We have worked with Zoe Nabarrete twice and she is very professional and pleasant to work with. We would work with her again if we ever needed another loan.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Professional and responsive to our needs.

4 out of 5 Stars
Would Recommend

Underwriting document requests are too slow/protracted affecting buyer's decision when to lock causing buyer's missed opportunity for a lower rate (8). Manager, however, is very proactive and decisive in addressing buyer's concerns/ issues (10).

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

More Reviews

See all 2,721 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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