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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

3,013

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 3,013 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The loan process was speedy and unbiased.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This being my first purchase of our home I was so impressed of the whole staff how they made me feel every step of the way.

5 out of 5 Stars
Would Recommend

Friendly and easy to communicate with

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Outstanding customer service!!!

5 out of 5 Stars
Would Recommend

Shawn Swenson and his team we fabulous. Professional, knowledgeable, always available to answer questions at all times. I don't think he sleeps.

4.5 out of 5 Stars
Would Recommend

Got our house. Got internet today, so this is the first time i can use it freely... Sorry for the long delay in the survey.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Wonderful communication and quick

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

A little confusing being a first time buyer, all-in-all, great experience.

5 out of 5 Stars
Would Recommend

This is my second experience with VU and as before was both professional and conducted with the Ohana spirit.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

When Tory was on Maternity leave the VU Staff was on it and very helpful. Thanks Cheryl and Nani!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My experience with veterans united was at some times very stressful. If I didn't have someone as knowledgeable and professional as Rory I don't know how I would have made it through. He was there every step of the way and made the transition smoother for me when it got tough.

5 out of 5 Stars
Would Recommend

The entire VU crew was great. They provided continuous information and updates on our loan and ensured all of the paperwork was correct. Very user friendly.

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4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Exceptional customer service

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Nathan and the team were a pleasure to work with. They were very knowledgeable about the VA processes and how to deal with VA loan issues that might have held up traditional lenders significantly. They were also easy to coordinate changes through.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very easy process. Sheryl and her team is very efficient & responsive!

More Reviews

See all 3,013 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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