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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,957

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 2,957 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend

My experience with Veterans United Home Loans staff was fairly good. An office at my location would have made it a better experience as I prefer to have face to face interaction instead of distance interactions.

4.5 out of 5 Stars
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3.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I will recommend team Boom/Rory to all my fellow veterans.

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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Efficient, friendly, helpful and professional

5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend

The loan process was slow taking about 3 months. Also the was unessary duplication that required our signatures. Overall, the staff at VU was positive friendly and helpful.

4 out of 5 Stars
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4.5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Something to think about - Some of us older folks don't use the computer nearly as much as the younger generations. A periodic phone check would be helpful for us. Otherwise - thank you very much.

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5 out of 5 Stars
Would Recommend

Brooks was so friendly and helpful- really made the process easy and enjoyable.

5 out of 5 Stars
Would Recommend

I had an unusually complicated transaction but Rory and the crew stuck with me until we cleared all the obstacles.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

They were very knowledgeable about issues related to veterans. Our previous Loan person wasn't and caused to actually lose money.

4.5 out of 5 Stars
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4.5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Super friendly group. Loved working with them. Made us feel comfortable with the whole process!

More Reviews

See all 2,957 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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