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Honolulu, HI Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,073 reviews
423 new reviews submitted this week!
99.3%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 3,073 unfiltered reviews

Starting on Page 49 of 103. Return to Page 1

5 out of 5 Stars
3.5 out of 5 Stars

Any organization that supports Veterans should be reputable in my opinion. I strive to support those who support and those who served before me.

5 out of 5 Stars

Veterans United was definitely the right call to make. They got my purchase going immediately and the closing was done very smoothly. Appreciate their experience and their assistance.

5 out of 5 Stars

Website was easy to navigate. My loan officer, Alex Tuttle, is amazing! Highly recommend.

5 out of 5 Stars

Nani and the Veterans United Home Loan Team was nothing less of caring, respectful, professional, and responsive. Nani and the team took care of all our inquiries, needs, and the necessary paperwork with so much ease and "no-hassle" for the customer. They demonstrated so much care and understanding, as well as made us feel like our needs were priority. Nani and the team made this process so easy going and so customer/user friendly!
ALL our terrific and we have already recommended them to others!
Thank you very much for your time, efforts, diligence, and care!!
Hal and Joan Alejandro

5 out of 5 Stars

The experience was made so much easier with help from everyone especially Nani Serrao.

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

The VA Interest Rate Reduction Loan (IRRL) process with Veterans United Home Loans was very easy to complete.

5 out of 5 Stars

Process was so smooth, no stress at all

5 out of 5 Stars

Tanya was very accommodating with my hectic schedule and made everything so much easier!!

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5 out of 5 Stars

Our experience with the home buying process was very smooth and stress-free. It was a fast process, so I highly recommend Veterans United Home Loans!

3.5 out of 5 Stars
5 out of 5 Stars

They made something so daunting seem so easy. The loan process went smoothly.

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Ready to see for yourself?

Experience first-hand why 2,444 homeowners give us a perfect score!

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5 out of 5 Stars

Really great to upload documents in a secure manner online. My only feedback is that with interest rates being so volatile, VU needs to have an option for borrowers to adjust their locked interest rate to a lower rate if the interest rates decrease prior to closing. We could have walked away and started the process over again and received a 3.125 % vs the 3.25% we settled with. Hope you make some changes as a result of this feedback.

4.5 out of 5 Stars
5 out of 5 Stars

I recommend you to everyone.

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We will definitely go with Veterans United Home Loans again on our next house purchase!!!

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