Really great to upload documents in a secure manner online. My only feedback is that with interest rates being so volatile, VU needs to have an option for borrowers to adjust their locked interest rate to a lower rate if the interest rates decrease prior to closing. We could have walked away and started the process over again and received a 3.125 % vs the 3.25% we settled with. Hope you make some changes as a result of this feedback.
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Veterans United is an extremely professional company to work with. They answer all of your questions and concerns in a professional manner and provide everything you need to make your homebuying experience relaxing. The entire process felt seamless and unrushed, I felt comfortable the entire time and knew that I was being taken care of.
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Choosing Veterans United Home Loan as our Lender was a smart decision. It was a pleasure working with them especially Tanya Au. She was extremely knowledgeable and gave us some good tips and suggestions as to the things we needed to do in our home buying journey. She helped us through everything and made the home buying experience as easy as possible. We would highly recommend Veterans United and of course Tanya Au for all the Veterans who desires a stress free home buying transaction.
