Super easy to use. Everyone was very helpful and nice. Made the home buying process a breeze.
Thank you all at Veterans United for the work you put into helping us get our home!! We love it! We have been letting our friends know about you. Our deepest thanks!
This was as least stressful and as buying a home could be! The veterans united team that help me wasn’t anything less than amazing!
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Thank you, Veterans United, for helping our family get into our new home. You have made our dream come true. Thank you for putting up with us during our overseas move from Hawaii to Virginia, and helping us with the transition into our new home. More importantly, thank you for the long hours and work nights you put in to ensure we got this house!
When considering my experience, a rating of 10 on a scale of 1 to 10 is simply not enough. I would say 12!!!As I did not see my most trusted coordinator Danielle Gray in the following list, I must express how thankful I am for her keeping me on track along the process. But the experience with the rest of the team was the same.Thank you Veterans United.
My veterans united team not only made the process of buying and closing on a house the least stressful thing compared to other horror stories i hear from other mortgaging companies but they also in the process helped raise my credit score by 65 points in the process i couldnt be happier and if i have any future purchases it will definetly be with them
It took over a week to resolve an employment issue before the underwriters decided to listen to what I was saying about the unique situation regarding my employment. This drug out the closing to the last minute.
Response from Veterans United
Hey Michael,
I really appreciate you taking the time to share your experience. I’m sorry to hear how stressful the process became while sorting out the details of your employment and getting to the closing table. That kind of uncertainty can be incredibly frustrating, especially so close to closing day.
Sometimes unique employment situations require additional verification for underwriting, but I understand that doesn’t make the delay any easier. I appreciate your patience in working through it and sharing what happened — feedback like this helps us improve how we handle similar situations in the future.
If you’d like to talk more about your experience, please don’t hesitate to reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time.
I have tried in the past to purchase a home and finally with Veterans United I was able too. My experience with them was easy from start to finish. They handled everything and if they needed something I provided it. Just that simple, and 20 days later I am moving into my new house! Thank you to the whole team at Veterans United!!
My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!
This is my second time using Veterans United the process was seamless!
Being a first time home owner, I had no idea what to expect and felt stressed! However my team walked me through everything, and followed up to answer any and all questions!
My team is awesome. Made everything easy. Thank U all
