I worked a lot with Kris and Caytlin with my initial home purchase and was very transparent about my anxiety. They walked me through every process and when I misheard some aspects of the process, they helped me through keeping within my schedule. They were very diligent and timely with their repsonses to my questions.
It was a really easy process with a team of people helping you every step of the way. We got from pre-approval to closing in just a month and 2 days.
The VA loan underwriting process is complicated. And you could not ask for better guides through that process than the folks at Veterans United. They kept me informed at every step. They made sure I provided all the information as required. I was pleasantly surprised at the document submission automation at VU which saved me time and cut down on my need to provide what has seemed, in the past, endless copies of bank statements and the like. Very nice. I also liked having a team of 3 folks supporting me from beginning to funding. I highly recommend Veterans United.
I would like to thank VU for the outstanding home buying team assigned to me. Leanna Moss, Kendra Ford, and Debra Johnston are the best. These three ladies were there for me every second of the process and made this the best home buying experience ever. I would recommend VU and their team of professionals to any veteran interested in purchasing a home.
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Absolutely no question about it, Ross and his team were extremely helpful from beginning to end. The whole loan process was very easy and simple. They did very good, with explaining the process and what was needed.
very, very thorough and efficient
They have a lot of workers to help you out in any angles
Everyone involved has been very accommodating and supportive throughout all phases. I have enjoyed working with the VU team.
Cody and Jennifer were absolutely wonderful to work with. They were there to help at every corner and every problem we had they quickly fixed them.
Amazing people who are great at their job. would recommend and work with again in the future.
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Be more flexible with the hours. It was difficult at times to get ahold of the team when having questions, although the time differential is understandable.
Shannon, Emilee, and our agent Lisa were absolutely wonderful. Couldn't have had a better experience. Thank you!
This company and the people are unbelievable! In today’s social structure where customer service is “taboo” or nonexistent these people go above and beyond. A truly great experience!
