Our refinance for our home loan went very smoothly. Melody Remular and Angelia Jackson were fantastic and always kept us updated on our process. We loved being able to sign in online to see the status of our loan and upload documents. Thank you to the entire team that assisted us through this process. We would definitely recommend Veteran's United to our fellow veterans. Mahalo for supporting our military veterans.
Michael and Cathie Henderson
Tanya Au was amazing! There were so many stumbling blocks placed in our way from the seller/seller’s agent that Tanya negotiated us through. There were also issues with paperwork being improperly filed from the Escrow side of things. We feel quite fortunate that Tanya stayed with us, worked to get the extensions we desperately needed and talked us “down from the ledge” on a few occasions.
Cautiously, our search for home loans began online. United Veterans Home Loans connected us to a local Hawaii team and that immediately help build our trust. They greeted us with so much Aloha! They understood and could relate to our local lifestlye and needs.
However, it was our loan officer, Melody, her hard work, kindness, and drive to support, inspire, and motivate our steps to final ownership that allows us to give a high, outstanding rate of performance and service to Veterans United Home Loans!
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I can't say enough about working with Tory and her team at Veteran United. First Class service from day one until I closed on my refinance. I was never "sold" anything, just straight forward rates and was told what I can and cannot negotiate items on. (title companies, inspectors etc.) EXTREMELY happy with my refi process and great rate! I highly recommend Tory and Veterans United.
Our experience with Veterans United was so simple. During this time of Covid-19 stress levels are already elevated. But we had the privilege of having the most AWESOME Loan Officer, Tanya Au! She made the entire process so simple and stress free. Tanya was always available to talk and or answer questions that we had. Now that the refinance process is over, we will definitely be sharing our experience with family or friends. Thank you to Veterans United!
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