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Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,795

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 2,795 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

As first time homebuyers, we were very impressed at how painless and smooth the process was!

5 out of 5 Stars
Would Recommend

Very easy to work with, they made it an easy process.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

From start to finish, always felt like we were in very good hands with VU. Never worried about whether we were getting the best rate, and didn't have to worry about getting the best service. Information was easy to obtain and the process of buying a house while on deployment (which could have been very complicated) was made very simple.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Shawn Swenson and his staff service was outstanding. They made you feel comfortable and answered all questions.

5 out of 5 Stars
Would Recommend

Because of the exceptional service I received through Veterans United I am recommending all my veteran family and friends who are interested in home ownership to Veterans United Home Loans of Hawaii.

4.5 out of 5 Stars
Would Recommend

[Being on a neighbor island I expected I would need to make trips to Oahu however everything was done here on Kauai -- great process and experience

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United made our home buying process simple and fluent! Staff sent us friendly reminders and a list of where we were at during the process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They make you feel at home like family. Our experience has been been awesome. I my husband are very greatful for making us feel comfortable helping us to better understand our mortgage especially since this is our first owned home and at our age too. So Thank You for everything and my husband Thanks You Too. Aloha😘❤️

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Our experience with United Veterans Home Loan went well. Our Loan Specialist Shawn Swenson was very knowledgeable and his staff are very helpful in making this transaction run smoothly. Thank you very much for all the hard work.

5 out of 5 Stars
Would Recommend

Shawn Swenson has always been honest and reliable and assisted me with any questions I've had from start to finish on this refinance process. I would recommend him to anyone needing loan assistance.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Some people wasn’t so helpful

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

every one was very professional and the whole process was painless.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The Veterans United staff were friendly, knowledgeable and helped us get the home we wanted.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Excellent communication between customer and VU!Always kept informed of the status of the loan application!

5 out of 5 Stars
Would Recommend

We purchased our home while I was located in Turkey and my wife was in New Mexico. There were a lot of obstacles but we were able to successfully navigate the logistics and close on a house before we arrived on the island.

5 out of 5 Stars
Would Recommend

More Reviews

See all 2,795 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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