They were pretty amazing honestly! Never bought a home before and did not understand alot early on. They were patient with me and didn't make me feel like just a number. I had a great experience and could not be happier.
Mathew has been a huge help. From the moment we purchased our home to refinancing it. My wife and I would have been lost if it wasn’t for him.
As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!
Incredibly seamless, straight forward and flawless expedited thanks to Justin!!!
They were great at first but due to the 3 month delay on house issues they didn't respond to a request i made 3 different times. They just kinda forgot about me it seems.
VU Helped me in every way possible. They kept me updated on forms, progress and closing. Thank you VU for your patience and the opportunity to refinance.
Thank you Veterans United!! Shawnee and Kimmy were amazing in helping us purchase our first home!
Good communication on follow-up
The communication between team members was poor. I would relay lots of information to someone and they said they would let the team know but then I would talk to someone else and no one else would know. And we would have to repeat everything. That happened several times.
Working with Greg and Britney is a low stress process. Everything was on time and moved along perfectly. I would recommend strongly.
The home purchase team was incredibly communicative and informative throughout the entire process. They made everything smooth and stress‑free. I highly recommend them to anyone looking for a great home‑buying experience.
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My loan team was great and made the process hassle free.
Montgomery is always awesome. This is the 3rd home we have bought/sold with them and it’s always a breeze.
Easiest refinance I have ever done. Scott and his team at veterans united super quick to answer any questions we had. Communication was outstanding my wife and I always new exactly what was going on.
