The process was easy.
None
Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.
Huge shoutout to the VA Loan team at Thanks to their efficiency and commitment, we closed on our new home in fast! They are masters of the VA loan process. Fast, professional, and they got the job done with zero surprises at closing. If you're a veteran, this is the team you need on your side.
More support needed to navigate buying and insuring a manufactured home.
Everyone associated with our loan process was absolutely wonderful! Alex Horn was our main guy and he explained everything about the process and answered all of our questions. He made himself available to us even on weekends and after hours.( don’t worry we didn’t abuse the privilege.) We would definitely recommend Veterans United to any Vet eligible for a VA loan.
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I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
Simple and easy.
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Working with Veterans United has been the easiest thing we’ve done
Easy and fast. Thank you all.
Vu is a great VA financial institution and I'll def use them over again
Chace and his team was amazing to work with. Highly recommend!!!!
Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.
I have tried using my va loan 2 other times before discovering veterans united. Lance and his team helped me with everything to the point I didn't really have many questions, because they were so thorough and nice.
Great staff and all of them very helpful.
Not sure why we had four people helping us. It may be helpful to explain their roles in the beginning, this way the veteran knows who to call with each question. We had Zach, Kyle, Monica and Ali helping us.
