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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,243 reviews
633 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,243 unfiltered reviews

Starting on Page 315 of 15,042. Return to Page 1

5 out of 5 Stars

It was super quick and easy. They really know their stuff. Super informative on everytbing and throughout the whole process. There are also a lot of good information about the homebuying process, pre and post as well. They have a lot of good resources and I would highly recommend Veteran's United. I will definitely be coming back when I want to buy another house.

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Brittney, Sarah, and Melissa were excellent!

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

These guys have nothing but short of amazing! They didn’t have to keep me in the loop of any updates to the market and by them doing so I managed to save even more on my monthly payment! Great team to have support from!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

Veterans United, the best

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
Photo submission from Pamela F.

Sometimes for veterans there's a certain hopelessness, We are not able to receive the benefits that we deserve when we've layed our lives on the line for freedoms the whole country is privileged to. As a superpower, Only a small percentage of very special People volunteer to keep The Watch 24/7, 365 days a year, we are called the armed forces. Veterans United Recognizes our sacrifices, And they work with you, As well as work for you, To make home ownership tangible. They are dream workers, And if you are a veteran And renting, Obligate yourself to calling them or reaching out to them So that you can attain the dream.I can absolutely vouch for their Passion to help veterans, Active service members and retirees. I closed escrow on my home in Portland Oregon on August 06, 2019, From renter to owner in 32 days!!!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

Ready to see for yourself?

Experience first-hand why 358,803 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Veterans United, especially Todd and Nicole, have been there to help me every step of the way. As a first time homebuyer, there were a lot of uncertainties, but the team and Veterans United proactively put a checklist together for me to just click and upload any information needed.

headshot image of Todd Handley Jr.

Loan Officer: Todd Handley Jr.

NMLS# 1715416

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Photo submission from Michael M.

I can't say enough good things about Joe Narron, I would say that the majority of my interactions was through Joe. We had quite a difficult time obtaining a Certificate of Eligibility from the VA but Joe was there helping every step of the way.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars

There intelligence,ability and skills, said it all.
I'm please with there Work.
Thank You

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars

It was a smooth process. The online portal made it easy and clear on the requirements and easy to upload.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

The team that worked with us thru this process was outstanding. I have purchased many houses and this team was the best by far. Always available and always updated status. Great job guys

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

The process is so streamlined and the platform to upload document etc is so easy to use.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

Ready to see for yourself?

Experience first-hand why 358,803 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars

They are fast and efficient! Answered all questions in a timely manner.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

Absolutely best people to ever work with. They've gotten my original hone loan and now a refinance. I couldn't have given any recommendations to become better than they already are.

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

Zach and his team were awesome in my home purchase. They answered all my questions and were always there for me. I would definitely recommend their services.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Photo submission from Eric B.

I recommend this company to anyone looking for a VA home loan. Everyone that was on my team was absolutely wonderful. The resources they have on their page on top of their knowledgeable staff make sure that you aren't lost in any step of the home buying process. If you're looking to buy a home, definitely go with Veterans United, you won't be disappointed!

headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars

The staff at the VA were always keeping me updated on the process of the loan and when items were needed. A big thank you to Shelby E. and Rachael who where great to work with and always contacted me just to check in and let me know how the process was going.

headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars

Don and his team made the process very easy and smooth. Very responsive and helpful through everything

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

0.5 out of 5 Stars

The worst experience I’ve ever had in my 11 home purchases I have had.

Response from Veterans United

Hey Tuan,
I’m really sorry to hear that this was the worst homebuying experience you’ve had out of all your purchases. With as many homes as you’ve bought, you know what the process should feel like, and it’s clear we missed the mark this time. You deserved better communication and support along the way, and I truly regret that this experience caused so much frustration.

We take this kind of feedback seriously because it helps us see where we can improve and ensure no one else feels the same way. My Client Advocate team would really appreciate the chance to talk with you and learn more about what went wrong. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.

3.5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

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