As first time home buyers, we didn't know much about what to expect and obviously had concerns but the team at Veterans United made the whole process feel like a walk in the park. We had a little bump after appraisal but the team was swift in getting our loan fixed. Definitely recommend using them! Just closed yesterday and should be moving in on Tuesday! Very thankful to Veterans United!
I have worked with a few loan officers in the past and I say.... Veterans United, hands down, had the best loan officer I have ever worked with. He worked so diligently and efficiently that I was stress free, comfortable, and confident in my home purchase. Highly recommend Micah if you live in Hawai'i.
A suggestion would be to limit the time that the unfreezing of credit bureau accounts occur - for as short of duration as possible. Our credit was unfrozen, subsequently hacked and attempts at identity theft made. Fortunately our being vigilant minimized the damage, but resulted in the time-consuming task of redoing our accounts (60+), closing email and resolving privacy issues. It was a costly visit to Best Buy to clean out malware and add security to our computer and phone - not to mention the cost of time and emotional distress. Our accounts had been frozen until reopened in June and attack occurred in July - beginning on the 15th. Potential VU customers should be aware of this risk, as with anyone who opens up their credit/unfreezes their social security number, whether VU customers or not. Staying vigilant and keeping your accounts with credit bureaus open for as short of duration as possible is critical!
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I started this journey not knowing anything bout buying a house, and made a few mistakes, but with the help of Veterans United I gained a wealth of knowledge. I got the best rate, and they helped me every step of the way. My only suggestions are, know what you want, ask as much questions as possible to get there, and I know they will help you as they helped me and my family. Thank you
