My agent, Alex Tuttle, was fantastic. Got an excellent rate and he was in constant communication, talking me through all the steps. I was extremely satisfied with the customer service and the transaction in general. Would absolutely recommend Alex and Veterans United to anyone looking for a mortgage or re-fi.
Veterans United Home Loans is the best value on the market today. This, in combination with their team of professionals, you would be hard pressed to find anything better! Save yourself time by looking no further in shopping for a home loan. Veterans United Home Loans is the best for all Veterans!!!
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After our initial purchase using VU, we thought that process was simple. However, the streamline refi could not have been made easier and the computer program that VU currently has in place for the upload of documents, is priceless. With the unprecedented times we are going through, being able to upload the documents in such a proficient manner in order to close the refi so quickly, made this refi very stress free.
Nani was responsive, knowledgeable, patient and kind. When I wasn’t sure about any particular step of the process she took the time to explain it until I felt comfortable and confident with my decisions. Documents that needed to be signed or uploaded was made easy because of the technology that they have access to. She also sent me short clips about various steps that needed to be completed along the way. These videos were informative and helpful. I’m grateful for her hard work and expertise in putting our packet together so we could buy a home. She helped us close on our home in about a month’s time. Nani was dedicated to having us succeed. We’re grateful that we got to work with her.
