Mike and Jeff were there for me whenever I needed answers.
It was a long road in this case and I really felt well taken care of.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
2nd time using them. Tim and His team were great. He said 45 days offer to close and we did!
You guys were there for me thru the entire pricess... inwas worried that this process would be overwhelming but your team and our realtor made it a lot less stressful
The help I received was awesome and I appreciate all the hard work. I thank all of them. They are the best.
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Thank you for making my first time home buying process so smooth
I would just like to say the whole team was so helpful and patient especially given this was my first time purchasing a home and taking on such a big responsibility. They made me feel comfortable and assured me that they were here to help every step of the way!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Amanda and team are the absolute best! They answered all our questions and made sure we were taken care of every step of the way!
Lisa was OUTSTANDING! Along with her team Melissa and Holli, they treated me like family! I was buying my first home and I had so many questions to make sure I had all the details! They took care of me as one of their own!!
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Craig was AMAZING to work with. He made this process so easy and was always available if I had questions. I will definitely be recommending him and Veterans United!
We have worked with Dustin Johnson twice now and he is amazing. Always on top of it and never hesitate to ask if we need assistance on how to gather the information we need. He and his team always responded immediately to our emails no matter what time of day it was, even on a holiday. Would recommend working with Dustin to anyone!!
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Another great loan with Chris and company. Always a pleasure!!!
Working with Veterans United was an outstanding experience from start to finish, and I cannot say enough great things about Hanna Schwartz and the entire loan team. From day one, they were incredibly thorough, responsive, and genuinely friendly, taking the time to answer all of my questions and explain every step of the loan process in a way that made me feel confident and informed.Hanna truly went above and beyond. She was patient, knowledgeable, and took the time to walk me through every detail, no matter how big or small the question. Her professionalism combined with her warmth made what can often be a stressful process feel smooth and manageable. Even now, after closing, she continues to be available and willing to help, which speaks volumes about her dedication and care.The entire Veterans United loan team was phenomenal, and I honestly don’t have enough words to express how grateful I am for their support. If you’re looking for a lender who is knowledgeable, thorough, and truly invested in your success, I highly recommend Veterans United — and especially Hanna Schwartz.
I am so pleased with the work done for me by Madison and Lisa G they have truly helped me make my dreams come true
