Superb customer service and extremely seamless refinance process. I was most impressed with their mostly online system which helped expedite the document collection/refinance process which could be slow when using paper copies. Highly recommend to anyone looking to finance or refinance a home, they definitely take good care of their active duty military servicemembers and veterans!
My loan specialist, Micah, was attentive and responsive whether via text or phone, he answered all my questions. The refinance process was straightforward and compared to other lenders, to include my initial lender, I was able to get the best APR and reduced monthly payment with veterans united. I will be recommending to fellow veterans.
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We had a great experience with Veterans United. I would strongly recommend them to all Veterans. Of course we all know, that a company is only as good as the people that work for them, and in my opinion, we had the best the Hawaii branch had to offer! I can honestly say I will never use a different lender!
