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Honolulu, HI Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
3,043 reviews
218 new reviews submitted this week!
99.3%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 3,043 unfiltered reviews

Starting on Page 18 of 102. Return to Page 1

5 out of 5 Stars

Brad is amazing. I could not have imagined or asked for a more helpful, responsive, knowledgeable, or more committed loan officer. I would direct a home buyer in Hawaii to search no further. Brad will go above and beyond to ensure you close on time! Thank you Brad!

5 out of 5 Stars
4 out of 5 Stars

Longer than I expected,Costly, all in all I'm pretty happy. (unforseen issues) nobody's fault MAHALO

5 out of 5 Stars
4 out of 5 Stars

good experience, knowing specific timeline earlier for downpayment only constructive criticism

5 out of 5 Stars
5 out of 5 Stars

1. Should have informed me that there was such a thing as a 1 time rate reduction if the rates dropped before our final close. I would have at least like to know it was an option for a small fee to reduce my risk. Don't know how far the rates fell because I can not see the VA Jumbo rate. Would be nice in these tough times to have the opportunity now and in the future with a rare reduction to refinance.

5 out of 5 Stars

Jamie has got to be the best in the business! If she isn’t then I would love to meet the loan officer that can work magic better than she can. I almost feel bad for those who don’t get the pleasure of working with her. She was dedicated to answering tons of questions we had for our first time home buying process and was available outside of normal operating hours to include holidays and weekends. She always responded to calls, texts, and emails without delay throughout the whole process. Words cannot express enough my family’s level of appreciation and how thankful we are for her. Thank you so very much Jamie!!

5 out of 5 Stars
5 out of 5 Stars
4 out of 5 Stars

6 hour time difference caused a few minor issues but all were resolved rapidly,

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5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Great overall service. I greatly enjoyed working with the whole team and appreciate their support.

5 out of 5 Stars
5 out of 5 Stars

It was such a pleasure working with Jamie and Veterans United! Jamie was always so kind and helpful whenever we had questions, and was so easy to communicate with. This was our first time buying a home, and she made the daunting task more than manageable. We are so appreciative of Jamie and all of her efforts to help us find our first home!

5 out of 5 Stars

I would complete my "mic time" by showing the most respect and appreciation to Jamie and Howard.. they made my time with this ownership a stress low , detail oriented backing I would never ask for anyone else on my side to assist me with all my questions and times of unsureity. They made my experience and goal a pleasant and fun experience. Mahalo from the Heart for being there for me!

5 out of 5 Stars
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5 out of 5 Stars

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5 out of 5 Stars

I am unhappy with our title company. While we were closing the entire staff was coming off of vacation after Columbus day to include Mike Nagai only to tell us our closing was later in the day when we already had a scheduled appointment that never transpired. These are just a few issues I am disturbed about.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Christina Squires was outstanding! Not only was she extremely friendly and easy to work with, but I can also tell she was going above and beyond to find ways to lower my overall costs. I wish all lenders would have Christina's level of professionalism, and I would absolutely recommend her to potential buyers!Thanks again, Christina!

4.5 out of 5 Stars
5 out of 5 Stars

The home buying process can be daunting and overwhelming, but Brad Mendoza and his team at Veteran’s United Home Loans made the process easy to understand. From day one of the loan process, Brad walked us through step by step of the home loan process, answered all questions, gave us updates on the process and ensured we received the best rate. I would highly recommend Brad Mendoza and his team here in the island of Oahu, Hawaii to any veteran that is looking to purchase a home.

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