My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!
The process was very smooth using Veterans United. I was able to get prequalified immediately and given an amount I could spend.
The entire home owning process was highly intimidating. I knew from the very first phone call that my family and I were in good hands and I had nothing to worry about. The process was made simple and everything I needed to know/do was answered in a timely manner. My family and I moved into our new home within 30days of contacting Veteran Home Loans.
Seems like nobody talks to anybody when I call someone I have to explain things over and again I kept getting the scene to do after I already did them several times it was hard to get a pen on what final charges were unfortunately they came the day of signing even title didn’t get their paperwork until the day of they usually should get it a week ahead I just didn’t feel like you guys had my best interest of course that’s business. Your company seems overall not organized and I hope I don’t have a lot of trouble paying my mortgage and it gets lost or miscommunication. Somewhere on top of that you gave me a gift basket and a T-shirt that’s way too small Can’t wear it. Thank you very much.
Mortgage team was readily available to handle all questions and concerns.
Such professional and personable group of people that it was my joy to work with. We’re with me every step of way. Am now in new home and loving it. Thanks to my new family Veterans United.
Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!
United not only got us the home we wanted but they made sure we didn't overpay and the home was in a good enough condition to be able to be lived in. They were on top of everything to make sure everything went as smoothly as possible.
Chris and Joel did a great job helped me out in every way. As this is my first home loan/buy I was confused but they talked to me about how it all works. It was very nice that they went out of their way and explained to me about everything I had a question about. They are a great team!!!! Thank you
He was very professional and stayed on top of things. Just
The team approach worked great. Never had a "concierge" for a home loan before. Nice touch.
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Thank you for the professional support and service!
We are thankful for VU.
MY VETERANS UNITED TEAM ROCKS!!!! Wow! Talk about making a scary complicated process EASY!! Everyone from Travis my Loan Officer, Travis my agent, Jill finalizing my loan, Travis the inspector and the rest, I felt like these guys were friends I've known for a while! I'm a first time home buyer and I wish I contacted Veterans United years ago! I'm telling everyone that will listen; CALL VETERANS UNITED TODAY!!
My experience with Taylor Deppe and Abbie Schneider was the most positive and professional experience I’ve had purchasing a home. The never made me feel like i was a burden. Responded promptly, with clear and knowledgeable answers. If i ever do it again. I would have to work with either one of them. I will also tell my fellow vets in the area to request either one of them by name.
They were easy to work with!
The process was painless but at times overwhelming.
Very helpful, was always a call away from any needed information. Responsive to all questions expeditiously
