Skip to Content

Hawaii Reviews

Unedited and unfiltered reviews from Veterans and military families

2,709

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 2,709 unfiltered, unedited reviews

Starting on Page 10 of 91. Return to Page 1 »

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Need this to be seen and heard for everyone!!We wanted to thank our loan officer Kennedy Kugle who did an amazing job from the start! My husband and I came into this homeowning process very discouraged, especially being Native Hawaiian locals living here in Hawaii. We already had a terrible experience with another company. After explaining my concerns, worries and experience with a previous mortgage company, Kennedy was optimistic and told us "you guys can do this" from the get-go. AND HE WAS RIGHT! Nothing but green lights throughout the entire process. Kennedy and his team made this entire process seem too good to be true that this would be happen, but he made this pipe dream of ours become a reality! Of course we had to do our part and made sure to check off everything on our to-do list as soon as Kennedy and his team requested anything. But it was nothing compared to the work he had put in to make sure this entire homeowning process seemed like a walk on the beach. My husband and I definitely recommend Veterans United and specifically Kenney Kugle we will be referring to any veteran family for homeowner help here in Hawaii. We could go on and on about how amazing this process was for us. We can't thank Kenney and his team enough for making this experience nothing short of amazing. We can't believe we can say, that we are kanaka that now own something here in our beautiful island home of Oahu, Hawaii. Mahalo nui Kennedy and Veterans United!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United provided a seamless home-buying process for our family. The entire team was helpful, professional, and knowledgeable, from the loan officer to the real estate agent. Overall, the entire process was smooth!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank you so much for helping me with my first house I’m forever in your debt 🙏🏾

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United made it a walk in the park for me to own my first home in Hawaii at 24 y/o. I can’t thank them enough for the assistance in completing my life goals. Alongside with giving me my first cups to congratulate me in my new home!Mahalo, and Thank you so much Veterans United!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I just want every Veteran that wants a home to know that Veterans United is here for you! You can own a home and Veterans United can make that happen for you.Our home buying process was very fast! We just feel very blessed to have had such a great and dedicated team throughout the entire process.Thank you to Jamie Itamoto and the rest of the team!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I had the pleasure of working with Tanya and Josh and was thoroughly impressed by their professionalism and expertise. Throughout the loan process, Tanya was communicative, responsive, and knowledgeable, always quick to answer my questions and offer guidance.
Their commitment to providing excellent customer service was evident from start to finish. Overall, I highly recommend Tanya and Josh to anyone. They are truly a professional and will go above and beyond to ensure that you are fully satisfied. Thank you Tanya and Josh for all your hard work and dedication!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

VU's staff was very helpful and easy to work with. Sad that I 100% believe I found my forever home and won't be able to work with Mr. Kugle. But If the stars align and it's time to buy again, I'm only working with VU.

5 out of 5 Stars
Would Recommend

Ready to see for yourself?

Experience first-hand why 2,112 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United with your home purchase. I had a awesome tesm to work with that made the entire process run smoothly.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Buying a home for the first time can be a scary and doubtful event that appears momentous like climbing Mount Everest. But even on those climbs there are Sherpas and other skilled climbers that help along the journey. Buying a home is not a single player sport, it’s a team sport and no one is in it alone. There are so many factors that are involved and with great and experienced “coaches” and “trainers” the journey to victory goes a lot smoother. My team lead by Brad Mendosa at Veterans United was one those coaches and trainers. I was assisted and guided to where I wanted to go and I found a place exactly where I wanted to live. And when a bump in the road occurred the team swiftly moved over it and we went in for the touchdown. This football analogy may seem over the top but I scored a touchdown on the first property that I looked at, wanted and we all made it happen.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My loan officer gave me confidence throughout the whole process and made the experience more than just a job. It became an organic professional relationship which most institutions may lack. He deserves to be recognized for his work ethic and assistance to the veteran community.

More Reviews

See all 2,709 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top