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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,883 reviews
639 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,883 unfiltered reviews

Starting on Page 10 of 15,097. Return to Page 1

4 out of 5 Stars

I feel due to my circumstances, VU will take on the task of making home ownership possible.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

The entire team at Veterans United was incredible to work with. They were all very efficient, professional, and most importantly very kind. We had lots of questions along the way and they were more than happy to walk us through everything. This whole process was so much less stressful than we expected, and we owe it all to the amazing people at VU! We also received a very kind and personal gift today for our pets (the team even remembered their names! How cool is that?!) And it was the cherry on top. Thanks for making us feel like family and getting us into our first home!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

It was such a seamless and comfortable process working with Mr Randy Groner, my loan officer!

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

The lending team was professional and very responsive to all my questions. The communication was quick and the team went above and beyond to ensure that the home buying process was as painless as possible. The user experience with the systems Veterans United has was quick to learn and easy to understand. Overall I am impressed with the services provided to me through Veterans United as a first time home buyer. I am happy with my decision to go with Veterans United and would reccomend them to others.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Such an incredible, helpful, and patient team to work with! Seriously, great individuals who were always on top of things.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

the veterans united team was so very helpful and made our first home buying experience alot less stressful as i thought it would lol. im saying the team is the best!

headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

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5 out of 5 Stars

Everyone at Veteran united was very helpful and made it an enjoyable experience

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

Rob and the whole team we interacted with at Veterans United were wonderful! It's easy to find horror stories of peoples' troubles and hardships during the home-buying process. It was smooth sailing for us and I do believe that was a direct result of the transparency and communication Rob Hayward showed us. We can't thank you enough for helping us become first-generation homeowners! Thank you Veterans United, thank you Rob!

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

I would say beyond a shadow of a doubt that my experience with Veteran's United far exceeded my expectations everyone was so helpful and friendly I felt at ease through the entire process the whole team was absolutely amazing from the first day all the way to closing I just want to thank you all for just an amazing experience.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

First time buying a home and Corey, Laura and the rest of the team were amazing and always quick to answer! The process went very smooth because of them.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Photo submission from Troy S.

I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

Felicia and Jennifer dream team thank you so much! They are the best

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

They were very friendly and cordial. They kept the e-mails pretty active when I couldn't respond timely (I work third shift).

headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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Experience first-hand why 360,221 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

This was my first ever home purchase. I went into it fearing the worst, especially after hearing stories from family and friends. The team at Veterans United helped set all my worries aside and made it such a great and easy experience!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Amazing team, second time I've had a mortgage with VU. Even happier this time. Will continue to use and will definitely recommend to fellow vets.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Every contact we had with VU was so personable and friendly. They answered my millions of questions and helped me understand the process every step of the way.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

Kyle was prompt, professional and knowledgeable of the process. Would highly recommend him to friends and family.

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
Photo submission from Joshua C.

The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

Andrea Rice and Shelbi Kinney were able to pull off a seemingly impossible dream for my family. My credit history was less than ideal, and even though there was a great deal of manual underwriting required to get us to closing table, they did it in 27 days! They were very communicative and transparent through the whole process. When Shelbi called to give me the clear to close, she was literally crying because she was so happy. This is care and attention to detail you get when chosing Veterans United.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

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