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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,741 reviews
787 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,741 unfiltered reviews

Starting on Page 10 of 15,192. Return to Page 1

5 out of 5 Stars

Tina and her team are the most helpful people and I can’t recommend them enough

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

4 out of 5 Stars

I was expecting a better rate.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

I’ve completed 3 mortgage loans and just did a VA IRRL and every time it’s been a smooth process. Definitely recommend their services and ask for Chris Hill.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4.5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

Brian, and Abby, were amazing to work with. They were prompt in answering questions, transparent throughout the entire process and made our home buying process a headache free experience. I truly can't say enough about how easy they made everything for us.Brian was extremely knowledgeable and ensured every question we had was answered completely and that there was no confusion about any of it. He exemplifies a strong commitment to instilling confidence in home buyers and it's clear that what he does goes beyond "reading from a script" or just checking off the boxes.Abby constantly followed up with us every step of the way, at one point I believe Brian was out of the office and we had sent him an email with a question and Abby made a point to call us back, not email, to answer our question. She made it clear that she was available to us for any questions we had and communicated updates even when we weren't reaching out for one.Honorable mention: We haven't interacted much but we had another member reach out after our closing, Mitch as a point of contact moving forward and to let us know that the team was still available if we ever had questions.Thank you again to all of you for making this daunting process so easy for us. We truly appreciate everything you did.P.S. The coffee mugs were a heart warming touch.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

Amazing experience

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

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5 out of 5 Stars

Working with Veterans United was such a blessing! Throughout the whole process my husband and I had a team of people supporting and assisting us, answering all of our questions, following up, keeping us on track and cheering us on. Our homebuying concierge, Andrea was particularly delightful- she remembered all the little details about who we are as people like our pets, our hobbies, our goals, etc. Our loan team even sent us a huge custom curated package of goodies and housewarming treats! Everyone was professional, the app is user friendly, and their rates are competitive with all the other banks that we considered for financing. Ultimately, Veterans United was the BEST choice we could have made and we are so grateful for all of the hard work that Scott, Bailey and Andrea did to help us secure our dream home!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

Hard working Team!

headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars

John S. and Andrew and the team were outstanding! Streamlined is the best way to describe our experience for the refinance. We are very grateful for the clear communication and speed of closing out our refinance. We locked in a great rate. Thank you so much!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars

Joel and Chris were extra instrumental and get me my new home or on my loan to get my dream house. It’s awesome. We love it. I recommend you go with Chris and Joel two of the best people in the business.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

This was very smooth and effortless the whole team was wonderful from start to Finish Dan Perry always Exceptional

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

Dedicated to providing amazing support. Timely and professional. Felt hassle free as the buyer.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

John Parker and his whole team did a amazing job each person I spoke to was very knowledgeable,patient and kind we found a beautiful home 🏡 in Kansas we never experienced such wonderful services as a military family we will definitely Recommend venteran united they live up to there name💯💯💯💯💯💯💯

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

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5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

This team from Veterans United is top notch. Mr. Sullivan team, They made everything easy for me. I usually get stressed when buying a home( 4th home ) but they had everything under control. Very easy process. I also wanted to thank Veterans United for the package of cool things for my pet and myself. I recommend Veterans United and get Mr. John Sullivan team to work for you.
Thanks Team!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Josh Walter

Loan Officer: Josh Walter

NMLS# 1392882

5 out of 5 Stars

Very good service and helpful throughout
Process.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

We had a great experience.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Marcus is 100 percent on top of everything I needed.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

The team at Veterans United took care of my every single need. I loved every last second of this process. Veterans United was able to deliver even faster than I was wanting.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Allison and the team at Veteran’s United are the best at what they do, and I would recommend them to any of my friends.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

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