Veterans United throughout the process helped me to get my home and ensured I understood every step. Dylan, Evan and their team kept me informed, my stress not so high, kept me in the loop, and didnt hide anything from me as well as answered any and all questions I had. This made my process smoother and I was able to keep mostly calm. They didnt push the envelope nor try to get me to go over my comfortable amount. Really appreciate what they have and continue to do for me in purchasing and even refinancing.
Jon And Beau did a wonderful job. They are PROFESIONAL QUALITY!
My team at VU was on top of everything. I could not have had a better first time experience. The communication was perfect and they made me feel very secure in my decisions.
Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!
Taylor and Jeremy were incredibly helpful through this arduous process. Extremely grateful for everyone at Veteran’s United. Highly recommend. Thank you so much. Me and my family are grateful.
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Maggie Schuh her team did an excellent job in working with me and my wife get the dream home we wanted.
I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!
Overall it was a good experiment the loan officers were kinda all over the place when it came to providing information and things you would need. We even asked if we needed certain things way ahead of time and were told no you don’t need it and came down to the last few days and then they asked for the same documents we offered in the first place.
Great team who works hard to get you into your dream home
This has been the easiest thing I’ve ever had to do! The entire company is beyond all expectations! They cover literally every aspect of the home buying process, they’ll even help change your address for you! Every step was carefully explained, and made as easy as it could be.
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Veterans United staff was couteous, kind, efficient and very diligent about all they did. We greatly appreciate their service and would highly recommend Veterans United, especially Phil Smyser, Loan Officer and Tyler Meyer, Loan Coordinator. TY you all!
You really kept me up to date on what documents were needed and what inspections and insurance was needed. Thank you for helping me purchase a new home.
Process was very easy and staff was very friendly and professional at all stages of the loan.
The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!
Wonderful Experience. I never expected things to ever go this smoothly as a first time home buyer. The team that handled my closing and underwritting was amazing.
A+++ Justin and his team at Veterans United communicated very well every step of the way, answered all of our questions promptly, and did a phenomenal job to ensure we met the closing date in a very short time frame. I would definitely trust Veterans United again if I was making another home purchase.
My experience with VU was horrible!
Response from Veterans United
Hi Alvin,
I’m truly sorry to hear that your experience with Veterans United felt horrible. That’s not the standard of care I want anyone to have.
I’m here to listen and would welcome a direct conversation. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday, 9 a.m. to 5 p.m. CST, with after-hours messages returned the next business day.
Sincerely,
Claire S., Client Relations Manager
My veteran experience, unfortunately, fell through but VeteransUnited found me a loan that was compatible and kept my payments where I wanted them and helped every step of the way I would not go anywhere else. It was the best experience I’ve ever had. There team members helped us every step of the way. and communicated with me best experience I’ve ever had highly recommend VeteransUnited. if you would like a company to stand beside you and help you every the step of the way, this is the best company made our dreams come true.
