Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,803 reviews
804 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,803 unfiltered reviews

Starting on Page 10 of 15,194. Return to Page 1

4.5 out of 5 Stars

Great overall experience!

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

Second time working with VU and it was nothing but excellence again. Stacy and the of the team were top notch!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

I feel like Veterans United really looked out for me and my best interest. They They insured that every tee was crossed and eyes were dotted. I had to provide a few simple documents and they just took over and did the rest. I would definitely recommend Veterans United.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4.5 out of 5 Stars

Very professional and always available to answer my questions.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Veterans United provided the best mortgage experience I have ever had, and I have purchased six homes to date. Veterans United made the process clear and guided me thru each step of the way. I strongly recommend Veterans United to any veteran seeking to use their benefits.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

My family and I have worked with Veterans United and Leana Winters for the past year and the process has been smooth every step of the way. I would recommend to any looking to transition or purchase a new property.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

Great team, very responsive and professional. The team went above and beyond at every step.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

Ready to see for yourself?

Experience first-hand why 362,750 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars

My mortgage process was smooth and easy, very little delay. My Refi encountered a very long and tedious issue with the title company and judgements for places I never lived, with names that didn't even match mine. Keep in mind, I just finished an entire mortgage and home sale less than 7 months ago with the same title and mortgage company. It took nearly 2 months to get them resolved, with VU unable to provide any information at all about progress.In the end, we succeeded and it was smooth sailing once the title issue was resolved. Clearly they need better title companies or a team of specialists to review erroneous judgement claims. My "locked in rate" was days away from expiry when they finally closed.I will continue to use VU, but this last round of experiences did put a damper on my enthusiasm.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

4.5 out of 5 Stars
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars

From day 1 to now having our first house everyone i had was very helpful, and answered all my questions. Im definitely someone who worries alot but my team i had kept me calm and reassured everything. Also they made sure everyone was on the same page and went above and beyond to help me with any and everything. I am very grateful .

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars

Blake, Levi, and the whole team were amazing.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

Very helpful quick n extremely reliable

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

2.5 out of 5 Stars

I would recommend to thoroughly research veteran approved home loan companies as much as possible prior to making a decision to use VU.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

This was the easiest mortgage process that I have ever gone through. Adam and the team were fantastic.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4 out of 5 Stars

Overall we were very pleased with the team from Veterans United. This was our second time using them for our home loan needs. They were generally very helpful, friendly and quick to respond.
Our only complaint is that the last week before closing there was much less communication. One of our team members was out of office, and her replacement was far less responsive. When closing day came we felt like we were in the dark on some things. We had a few issues at the closing table - specifically with the title company - and no one was answering the phone. It was quite frustrating. We also didn't know that the money transaction wouldn't take place at the closing table. We had to go into a physical bank. I'm disabled and my mother-in-law has mobility issues. It would have been very helpful to know this ahead of time. Those issues left a bad taste in our mouth, but the overall experience was good and we would use them again.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Tina and her team are the most helpful people and I can’t recommend them enough

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

4 out of 5 Stars

I was expecting a better rate.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

I’ve completed 3 mortgage loans and just did a VA IRRL and every time it’s been a smooth process. Definitely recommend their services and ask for Chris Hill.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.