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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,590 reviews
890 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,590 unfiltered reviews

Starting on Page 10 of 15,153. Return to Page 1

5 out of 5 Stars

This is my 3rd purchase with Craig and his team. They always go above and beyond!!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars

Veterans United made the home buying process so smooth and I feel so lucky to have a Team like Miguel's! While the process of buying a house can be stressful, they were responsive, communicative, and extremely helpful the entire time. I would definitely recommend!

headshot image of Miguel Rosinski

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

Working with VU was both quick and easy. Everyone we worked with was amazing, well-informed, and so great to work with. I will be forever grateful for their help getting us our dream property!! Big thanks!!

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

It was my first home so I am not sure what the process is suppose to be but I will say my experience was great. It was fast, they communicated effectively and answered any questions I had. What could have been a highly stressful situation was just the opposite.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4.5 out of 5 Stars

Jordan Shoalwater and Matt were pleasant to work with and helped me close on my refi.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Outstanding professionalism from Tammy and her team throughout our home buying process. They were patient, knowledgeable, and took the time to ensure we fully understood every step along the way. Their communication and attention to detail made the experience smooth and stress-free. This was my second time utilizing Veterans United, and it was by far the best experience I’ve had. I truly appreciate their dedication and commitment to taking care of veterans and their families.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

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5 out of 5 Stars

Made buying smooth and simple.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Fantastic service from your team.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

Great communication

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4.5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

4.5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

The process went smoothly and on time.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars

Wry easy process from start to finish. Taylyn was absolutely amazing to work with!

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

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Experience first-hand why 361,721 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Chad Richert and Kaylyn Nowack from VU were awesome! My wife and I never had to guess what the next steps in our process was going to be. They kept us updated and informed at all times. The team as a whole made my home buying experience go super smooth. being overseas did not make things easy, but the way they handled my case was beyond outstanding! Thank you very much Chad, Kaylyn and VU for the great experience and if I ever decide to buy again, I know who to contact.

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars

Scott Hutto is amazing! Must keep him around and give him a giant bonus. I’ve used him for 2 Mortgages/Refi’s. I’ll use him again on my next purchase!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Photo submission from Troy S.

I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

Always great and simple and very helpful.

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars

From start to finish, this was my best home buying experience! Mary, Becca, and team communicated great and shared a wealth of knowledge with me throughout the process. I wish I had purchased my previous homes with VU, and I will not purchase another home without them!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

Bryant was the very best person to ever work with, he & his team were always very professional, helpful & extreamley patient with us,
taking extra time to explain things step by step even in some very high stressful moments,
he went above & beyond his position to take good care of our family & help us make the best decisions for our families needs,
he worked tirelessly & extreamley hard to ensure everything came together for us , to get us to our closing day on time & we will always be greatful & love him for it.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Tim Killday was an exemplary partner. Candidly, this was by far the best mortgage experience. We have purchased several homes over the past 30 years and have never had a more seamless process. Tim's communication skills are unmatched. Not only did he provide all the information that we needed to make a good decision, his delivery was practical, forward-looking and clearly he had our best interests at heart. As a result of this experience, we would choose Veteran's United over and over again. We hope that our mortgage can remain serviced by VU but if not, we will be making every attempt to use VU for other properties. Oh, and I almost forgot about his responsiveness. There was never any delay - it almost seemed that he worked 24 hours - fantastic!! And, for the record, we purposely did NOT use AI to write this review. ;-)

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

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